Office Administrator

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices.  We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing orthopedic sports medicine company.  We are currently seeking a full-time (Monday thru Friday, 8 a.m. to 5 p.m.) Office Administrator for our PCF in our Stockton, California office. 

The Office Administrator is responsible for the general operation of the Orthotic and Prosthetic facility including the custody and maintenance of all patient account records and necessary business reports.  This position will also assist the Practitioner with the necessary patient care.

* Must be Bilingual (Spanish) *

Job Responsibilities

• Answering phones
• Managing the master schedule
• Communicating with patients to obtain necessary information to be seen by the practitioner
• Prepares new patient files, or pulls existing patient files for returning patients
• Greet and set up patients in a timely manner
• Ensure that the waiting room/office is clean and orderly
• Collect proper insurance documentation
• Contact insurance/patients for insurance related approvals /questions to provide timely service
• Verify insurance eligibility
• Obtain insurance authorizations as applicable
• Maintain accurate and complete patient files, ensuring that they are in compliance with Pacific Medical, Inc. compliance policies.
• Ensure the privacy and security of protected health information per HIPAA requirements
• Purchasing of items necessary for the office functionality
• Work closely with the Practitioner/Practice Manager to actively promote the services of Pac Med P&O.
• Perform other duties as assigned.

Qualifications

• Associates Degree Preferred, or 2 years of office administrative experience in a medical environment.
• Must possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Problem analysis, resolution, multiple projects simultaneously, and detail oriented.
• Achieve positive results in safety, quality, productivity, cost, and employee relations.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Job Requirements:
• High School Diploma or Equivalent.
• Bi-lingual in English and Spanish.

Competencies

• Action Oriented Decision Quality, Ethics & Values, Written & Oral Communication, Integrity & Trust, Leadership and Time Management.

Hourly Rate Pay Range: $18.00 to $20.00

This position is an excellent opportunity for a candidate that is self-driven/motivated with an entrepreneurial spirit that is looking to produce results in an expanding market.  Candidates that apply must be hard-working, possess a strong work ethic, and a willingness to learn.  Only those with the ability to manage varying as well as scheduled tasks should apply.

All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k (if 21 years or older), and Goal Path Financial Wellness planning.

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