Bilingual Medical Administrative Assistant

Established Medical organization in Kendall, FL area is looking for an enthusiastic Bilingual Medical Administrative Assistant/Receptionist to be part of their team of professionals. ONSITE - APPLY TODAY!

Bilingual Medical Administrative Assistant/Receptionist Responsibilities:

• Greet patients and monitors and notify respective study coordinators.
• Maintain confidentiality of information and issues relating to subject, protocol, and/or contracted entities.
• Responsible for answering phone, forwarding messages and pertinent information to staff in a timely manner.
• Maintain written records of all incoming phone calls from sponsors/contract research organizations (CROs) and other study-related communications, as needed to ensure clear and efficient communication.
• Provide error-free document creation /revision support to study coordinators, regulatory department, office of the President/CEO; Senior VP of Operations and other staff members as requested.
• Distribute incoming mail and faxes to appropriate staff.
• Update various lists, logs periodically, as directed.
• Assist regulatory department with CV/resume creation and updates, filing, copying, etc.
• Accurately file documents within subjects’ charts/files, sponsor regulatory binders and departmental files as requested.
• May conduct follow-up phone calls to remind subjects of upcoming visits as requested.
• May schedule subjects’ visits and procedures as instructed by Team Leads; Managers; Director, Clinical Research and other leadership team members.
• Perform all duties in a time- and cost-effective manner.
• Provide support to projects and other duties as directed.
• Communicate in an effective, appropriate and courteous manner during all interactions with sponsors, physicians, physicians' office personnel, patients, employees, etc.

Bilingual Medical Administrative Assistant/Receptionist Requirements:

• Bachelor’s degree or adequate experience as an administrative assistant.
• Must possess excellent interpersonal skills including written and oral communications;
• Minimum of 1-3+ years’ experience within the field of Medical, clinical or biological research.
• Must possess a basic knowledge of research design, patient confidentiality issues and medical terminology.
• Proficient in MS Office Suite
• BLS (Basic Life Support) certification is required.
• Excellent communication and interpersonal skills
• Ability to multi-task
• Bilingual English/Spanish

Ideal candidate:

• Possess strong organizational skills
• Excellent interpersonal skills
• Excellent organizational and time management skills
• Ability to work with minimal direction/supervision
• Ability to handle confidential information
• Ability to work on multiple tasks/deadlines
• Excellent professional demeanor and behavior
• Ability to work in a fast-paced work environment