Operations Director

Position Summary

We are seeking an Operations Director to collaborate on developing business strategies and implementing them on a day-to-day basis. We also seek a mentor and change agent who can assist us in growing the business while improving efficiency and profit in collaboration with management and the Principal Owner.

The ideal candidate will embrace our core values of caring (for our team, our clients, and our vendors), being service-oriented, and solution-focused. Stretch Shapes is a people-first business where we all work together to create and maintain a culture based on trust, authenticity, and responsibility.  We are looking for a team player whom we can trust and who trusts others. 

Leadership

• Develop and execute business strategies for sustainable growth and risk management
• Work with business leaders on strategic planning for organizational change and growth
• Lead change initiatives and support employee adaptation to organizational shifts
• Develop strategies to foster organizational culture, employee engagement, and performance
• Foster a culture of innovation and inclusivity to drive continuous improvement

Supervisory Duties 

• This position will supervise multiple different departmental managers and is responsible for understanding policies and processes related to those groups
• Direct Supervisor for Accounting Manager, Production Manager, Supply Chain Manager, and Shipping Lead
• Provide mentorship and coaching for professional development at all levels
• Supervise internal operations and evaluate department managers' performance

Business Operations 

• Manage costs, implement initiatives for profit optimization, enhance financial performance, and process enhancement
• Analyze performance data, interpret findings, and develop relevant business metrics
• Collaborate with stakeholders to align budgeting and financial planning
• Identify and implement process enhancements for improved operational efficiency
• Monitor audits and ensure precise financial reporting.  Strong working knowledge of accounting and finance, internal accounting and financial analysis
• Delegate tasks to enhance employee performance and operational efficiency
• Manage partnerships and support expansion efforts
• In Partnership with the Principal Owner
  • Execute company-wide strategies to achieve organizational goals.
  • Develop and implement policies to cultivate a positive company culture.
  • Monitor and assess risks, implementing preventive measures.
  • Establish measurable, achievable, and clear strategic business goals.

Required Skills  / What You Bring

• Strong leadership skills; empowers the team and drives accountability
• Excellent written and verbal communication skills
• Proven track record of leading results-oriented teams in meeting goals and increasing productivity
• Ability to exercise good judgment, diplomacy, and to make decisions prudently
• Thorough understanding of management and financial practices in all areas and phases of business operations
• Education may vary; an advanced degree in business administration or finance is preferred but not required

Preferred Qualifications

•  Experience working in a complex environment serving multiple constituencies and stakeholders
•  Supervisory experience with responsibility for three or more employees
• Preferred: MRP and/or ERP program experience 
• Five years of progressively responsible experience working in administration, project management, or related functions in an organization

Benefits of this position:

• Full-time, salaried, exempt position- Salary Range is $95,000- $110,000/year, paid semi-monthly
• Generous bonus structure tied to specific financial, cultural, & success-based measurables.  The bonus structure provides opportunities for professional & financial growth as the company succeeds
• Full benefits for Health/Vision/Dental with Pacific Source Health Plans covered at 80% of the total premium for employee-only (eligible 1st of the month following the date of hire)
• Paid Time Off (PTO) starting at 120 hours of front-loaded per year (prorated from the date of hire, available to use 1st of the month following 60 days of employment)
• Additional escalating PTO every 2 years of employment, earning up to 5 weeks PTO per year
• Paid holidays, 11 days for 2023
• 401k retirement savings plan with company matching
• One-month paid sabbatical following every five years of service
• One-hour paid massage per month (up to $90 value per month)
• Annual gym membership at Planet Fitness on West 11th in Eugene or reimbursement for any gym or fitness program of your choice (up to $120 value per year)
• Catered lunches one Wednesday each month
• Company-sponsored team-building events
• Snacks and beverages provided