Commercial HVAC/R Dispatcher

Why work with us? Here at Evolution Mechanical, we like to create a positive work environment with great clients. Our amazing client base is a treat to work with. Many of them have been using our services for years, and we enjoy building long-term relationships. As experts in commercial HVAC, we are heavily invested in training our team and providing "WOW" service. We offer many training opportunities as we are invested in furthering your career. Our team looks forward to our in-house training that can lead to career advancement opportunities. We work hard to cultivate a positive work culture at a company you can be proud to work for. If you're ready to settle into a solid, long-term position where what you do matters and your contributions are acknowledged, then we'd like to hear from you! To learn more, please visit our website at: www.evolutionmechanical.net

What we offer:

• Medical (employer covers 50% for the employee)
• Dental
• Vision
• 1 Week of Paid Vacation accrued on day one
• 6 Paid Holidays
• Sick Leave
• 401k with company match
• Career Advancement Opportunities
• Extensive In-House Training, Federally Registered with the US Department of Labor

Job Title: Commercial HVAC Service Dispatcher

Pay Scale: $22.00 - $28.00 per hour + Benefits

Work Hours: 7:30 am to 4:30 pm, Monday through Friday, some overtime as needed

Primary Job Function: Maintain the Commercial Service Technicians' daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing.

Reports to: Service Manager

Required Qualifications:

• Advanced customer service skills.
• Ability to multi-task
• Organized
• Geographical knowledge of service area or map reading skills
• Knowledge of the industry is recommended but not required
• Computer skills
• High school diploma or general education degree (GED)
• 3 years of experience in construction-related dispatching, project management, and schedule coordination