Experienced Bicycle Technician

Ken's Bike-Ski-Board

Davis, CA

$20 to $26 Hourly
Vision , Medical , Dental , Paid Time Off
Full-Time

Job Description

Summary

The area's top cycling store is looking for one highly motivated and skilled, experienced Bicycle Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!
In this job you will

Assemble and prepare bikes for sale.
Perform a variety of service functions on new and used bikes.
Provide one of a kind customer service through direct and detailed interaction with customers.
Handle warranty claims and solve other complex problems.
Supervise and teach less-experienced technicians.

You are

Dependable
Detail-oriented
Adaptable
Proactive
Positive
People-oriented
Problem solver

Requires two or more years of increasingly responsible full-time work experience in a top-level bicycle shop.

Duties

Duties include but are not limited to:

Apply shop standards in the assembly and repair of all types of bicycles and related products.
Perform quality control on the completed work of other technicians; teach or coach as necessary.
Meet or exceed shop production standards.
Complete paperwork accurately and fully (record parts used, work performed and complete pricing of job ticket) and process to next status or location.
Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
Operate cash register as necessary.
Report or record replacement parts inventory and supply shortages to the General Manager.
Maintain shop cleanliness including bench and common workspace.
Assemble, tune and test ride new bicycles.
Install, repair, and replace components and accessories, from cranksets to spokes to saddles and lighting systems.
True wheels radially, laterally and to spoke tension specifications.
Install and adjust brakes and brake pads on rim brakes and disc brakes. Install and bleed hydraulic disc brake systems.
Adjust, repair and rebuild bicycle suspension components.
Evaluate, adjust and replace drivetrain components such as chains, cassettes, derailleurs and shifters.
Replace or install tires, tubes, tire liners and tubeless tire systems of all kinds.
Clean and lubricate bicycle parts.
Other duties as needed/ assigned.

Requirements

In all candidates, we're looking for:

Two years' experience working as a technician/mechanic in a top-level bicycle shop
Skill at building, maintaining and repairing modern and older bikes, including electric-assisted bicycles (e-bikes)
Excellent reference/s from previous employer/s
Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
Strong attention to detail
Ability to use Point of Sale, timekeeping, scheduling and other common business software on networked computers.
Ability to maintain open and positive relations with employees and customers
Interest in developing own skills and knowledge
Availability to work a flexible schedule including some evenings and weekends
Ability to periodically lift 40 pounds
Completion of online application at www.kensbikeski.com/about/job-application-pg222.htm

Nice To Haves

The best candidates will also have:

Personal experience riding bikes: commuting, family, road racing, mountain biking, gravel, long-distance touring, etc (depth of experience in at least two of these)
Experience riding, building and servicing electric-assist bicycles (e-bikes)
Experience rebuilding and tuning bicycle suspension systems
Experience servicing hydraulic brake systems
Experience installing, servicing and troubleshooting electronic shifting systems
Advanced product and service training from major manufacturers including Sram, Shimano, Bosch and Specialized
Management experience in a busy, successful bicycle store

Benefits

We Offer Our Employees: