Parts and Service Manager

ARCH Motorcycle

Hawthorne, CA

Medical , Dental , Paid Time Off
Full-Time

Job Description

ARCH Motorcycle Company LLC was founded in 2011 to challenge the perception of what an American motorcycle could be. Anything that compromises the ride, aesthetics, stance, or function is treated as an opportunity to innovate and improve the design. ARCH owners seek more than just a machine. They are passionate individuals in search of a completely immersive riding experience. Every ARCH motorcycle is built from an obsession for innovative design, engineering excellence and dedication to the rider.

Parts and Service Manager

The Parts and Service Manager at ARCH plays a vital role within the company. This person needs to have strong organizational and interpersonal skills, be able to problem solve and create processes to improve the department. The position requires daily interaction with vendors, clients, and staff. This person will report directly to the VP of Operations.

Main Responsibilities:

• Develop and nurture vendor relationships

• Manage all aspects of vendor related problems and provide solutions

• Manage and assign tasks to the part department staff

• Quoting and purchasing of parts, raw materials, and tooling

• Receiving, billing, payment scheduling using QuickBooks

• Work with engineering to approve technical drawings for manufacturing

• Inventory management

• Planning of part allocation for new builds and service

• Service writing, scheduling and client communication

• Collaborate with operations to plan manufacturing needs

• Annual Owners Event support

• Scheduling and managing outsourced services (Paint, post finish, etc.)

• Work with the design department on paint and post finish selections and samples

• Establish processes to improve department efficiency

Requirements

Required Qualifications:

• Deep understanding of different post finish processes

• Have a good eye to inspect paint and processed parts for flaws

• Ability to do light assembly and touch ups as needed

Education and Experience:

• High School degree or equivalent

• Prior experience working in a parts department

• Mechanically incline

• QuickBooks experience is a plus

• Computer literate

• Good attitude and work ethic

Benefits

ARCH offers the following benefits for full time employees:

• Health Insurance

• Dental Insurance

• PTO

• Paid Holidays

• Paid Sick leave

• Education Assistance Program

• Able to occasionally bring your trained dog to work

• Quarterly company lunch events

Equal Opportunity Employer

ARCH does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We are an equal opportunity employer, and we celebrate the diversity that each employee brings to the table.

https://archmotorcycle.com/jobs/Careers https://archmotorcycle.com