Supply Chain Associate 1

Job Description: This individual is responsible for maintaining excellent customer service and all pertinent records. Duties involve working with external customers. Work is performed under general supervision.

• Front Counter inside sales
• Customer service – Greet and assist all external customers.
• Answer all correspondence for parts from external customers. (Phone, Email & walk in)
• Look up parts for external customers in appropriate catalogs and websites.
• Pull parts for external customers.
• Order completion - issue parts to customer orders.
• Process external customer invoices for parts & equipment.
• Send requests to purchasing team for any parts needing to be purchased.
• Maintain and follow up on all open sales orders.
• Assist with performing inventory counts.
• On occasion will need to assist in loading customer parts & equipment on vehicles.
• Part of the “on call” rotation schedule.
• Will be expected to maintain a clean and safe area.
• Expected to participate in training programs provided by ACS.

• High school diploma or GED certificate.
• 2-years minimum experience in parts
• Use of hands/fingers or feel during normal job requirements.
• Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl while working.
• Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs. with assistance.)
• Required to work in areas of extreme temperatures due to weather conditions and operating equipment.
• Ability to climb various equipment and ladders, lift and carry tools and components weighing up to 50 lbs.
• Requires forklift operation.
• Military experience and training with honorable discharge a plus.