Community Manager Robinsonville, MS

We are seeking a Community Manager to become a part of our team! You will help plan and facilitate all real estate activities and transactions.

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to property management.

INCOME COLLECTION

• Maintains accurate resident records. Updates daily all rents, deposits, and application fees received by residents and applicants. Issue appropriate notices when necessary (e.g., overdue payments, eviction notices, returned check memos).
• Deposits all monies each day.

RESIDENT RELATIONS

• Maintains a positive customer relations attitude.
• Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
• Inspects with residents all move-in/move-outs.

• MARKETING

• Must be knowledgeable of all phases of leasing and resident retention.

• Works with lease renewals each month.

• Greets prospective clients, shows the property, and performs leasing duties as needed.
• Answers and manages incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and improving resident satisfaction.
• Conducts outreach marketing weekly or as assigned by the Regional Manager.

• ADMINISTRATIVE

• Updates required reports concerning move-out notices, activity, daily and provides information to the regional manager.

• Organizes and files all applicable reports, leases, and paperwork.

• Process move-ins and move-outs.

• Process all security deposit move-out reports.

• Accepts service requests from residents and routes to maintenance for prompt processing.

• Conducts service follow-up with residents when work is completed.

Qualifications:

• Previous experience in property management or other related fields
• Program skills such as Office 365, and property management software
• Management skills: team building, training, planning and organizing, conflict management and resolution and motivation
• Familiarity with leasing
• Ability to build rapport with tenants
• Ability to multitask and prioritize
• Excellent written and verbal communication skills