Medical Billing & Collections Coordinator

Patterns Behavioral Services, Inc. is currently seeking a qualified Billing & Collections Coordinator to join our team. As a leading provider of ABA Therapy services in the mental health care industry, Patterns is committed to delivering exceptional care and support to individuals diagnosed with Autism and other intellectual and developmental disabilities. With a history rooted in Positive Behavior Support (PBS) and Applied Behavior Analysis (ABA), Patterns maintains a culture of relentless optimism and strives to provide the highest quality therapy, training, and support to honor those it serves.

As a Billing & Collections Coordinator, you will play a vital role in ensuring the smooth operation of our billing processes and financial transactions. You will work closely with the accounting team to maintain accurate records and provide timely billing services to our clients. Additionally, you will collaborate with insurance providers to process claims and follow up on outstanding balances. Your attention to detail, strong organizational skills, and ability to work independently will contribute to the success of our operations.

At Patterns, we value integrity, service, and the well-being of our clients above all else. If you are passionate about making a difference in the lives of individuals with Autism and other intellectual and developmental disabilities, and if you thrive in a dynamic and supportive team environment, we encourage you to apply for this position.

Must work in the Brea, CA office full-time and be located within a reasonable distance of the office

Potential for a hybrid schedule after the introductory period of 90 days
Responsibilities

• Process billing and collection tasks efficiently and accurately
• Generate invoices and collect co-pays for therapy services provided to clients
• Monitor billing records, ensuring accuracy and completeness
• Follow up on outstanding invoices, both with clients and insurance providers
• Collaborate with the finance team to resolve billing discrepancies and payment issues
• Maintain up-to-date knowledge of insurance policies, coverage, and billing codes
• Review and reconcile financial statements related to billing and collections

• Bachelor's degree in finance, accounting, or a related field
• Central Reach experience is highly preferred
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Proficiency in using billing and accounting software
• Solid understanding of insurance billing processes and procedures
• Effective communication and interpersonal skills
• Ability to work independently and efficiently in a fast-paced environment
• Knowledge of Applied Behavior Analysis (ABA) and mental health care industry practices is a plus

• Dental Insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Holiday pay
• Vision insurance