Field Service Technician

Field Service Technician - WA

For over 40 years, OPEX Corporation has received global recognition as a leader in the design, manufacture, and service of business process automation equipment. With their recent expansion into the Warehouse Automation market, OPEX has experienced tremendous growth, providing new and expanded opportunities for their current and future employees. If you are looking to join a growing, cutting edge technology company that strives to maintain a collegial, family-oriented culture, you should check us out.

Service Technician Position Summary

OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software. OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology based equipment.

Responsibilities

• This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
• Installing and setting up new equipment
• Interact with the customer to determine the problem
• Completing field service reports
• Keeping the customer informed as repairs are made and answering any questions that may arise.
• interact with management as well as other personnel to analyze and correct any equipment performance issues.
• Completing and submitting weekly online timecards and expense report

Qualifications

• Associate’s Degree in related field and/or equivalent hands-on job experience

• Must be able to work overtime when required

• PC Competency, Word & Excel and Windows OS

• Must have excellent customer service skillS

• Possessing a driver’s license, insurance and a reliable vehicle

• Ability to lift at least 40 pounds independently

• Standing and walking, throughout duration of shift

• Ability to maneuver a job site, including small spaces in and around our equipment.

   

Physical/Work Environment

• Due to our large variety of client’s worker could potentially conduct work in an office or warehouse environment
• Ability to work well as part of team as well as alone.
• Commuting for an extended period throughout duration of shift
• Must have the ability to lift heavy machine parts while on duty
• Ability to maneuver a job site, including small spaces in around our equipment
• Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

Benefits:

• Full medical, dental and vision with low employee contribution rates
• Paid holidays, vacation and personal days
• 401k with matching and profit sharing
• Basic life insurance, short term and long-term disability
• Tuition reimbursement

Company Overview

OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.

With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.

We are a family-owned business and operated organization with more than 1200 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.

At OPEX, we are Next Generation Automation.

Benefits:

• Full medical, dental and vision with low employee contribution rates
• Paid holidays and PTO allowance
• 401k with matching and profit sharing
• Basic life insurance, short term and long-term disability
• Tuition reimbursement available

OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.