Supervisor, Packaging

Massimo Zanetti Beverage USA (MZB-USA) is the largest fully integrated coffee company in the US delivering innovative solutions for the home, office, and foodservice with a long tradition of exceptional quality. The Parent company, Massimo Zanetti Beverage Group, is a world leader in producing roasted coffee and other products. The Group comprises of fifty companies and manages different activities from the procurement of coffee to its consumption, and operates multiple manufacturing and distribution facilities across Europe, Asia, and the Americas. Its flagship brand Segafredo Zanetti® is known globally and includes a global network of over 300 espresso cafés.

Position Summary:

As one of the largest coffee roasters in North America, you will have an important role helping us reach millions of coffee drinkers daily by supervising our 2nd shift packaging team. This includes effectively supervising the performance of production, as well as attendance management. We take pride in our culture, so this role will also entail development and engagement, as well as coaching and mentoring teams and new hires.

The person in this role must have exceptional leadership and coaching skills with proven successes in a manufacturing or industrial environment. As supervisor at our corporate headquarters and main roasting facility, you will work with many other departments, including the corporate office.

Benefits start on day one and include dental, vision, 401K company match, flexible spending account. You'll receive time off benefits (accrual-based) and paid holidays your first year. We also have an on-site medical clinic, cafeteria, frequent employee appreciation events - and of course free coffee!

We brew greatness together™ and our culture is the key to our success. If you join us and have a strong work ethic, the opportunities to grow and expand your responsibilities are limitless!

Job Duties:

• Supervise the packaging teams assigned to our high-speed packaging lines, ensuring safe and efficient operations
• Foster a workplace environment consistent with the MZB Way values and mission outlined by the leadership of company - this includes engaging and developing the front-line teams
• Supervise and lead the team's performance and issue corrective actions as needed
• Coach and develop team members to help ensure productivity goals are met
• Focus on continuous improvement and cost-savings initiatives as they relate to quality, production, and safety, as well as LEAN manufacturing and OEE goals.
• Ensure effective employee relations; coach and develop team members to handle daily business needs to meet goals and objectives
• Manage employee work schedule and eliminate unnecessary overtime
• Make employment decisions, conduct employee reviews, resolve employee issues and take appropriate disciplinary actions in accordance with policies and procedures (i.e., the areas of appearance, attendance, work habits, etc.)
• Track absenteeism and timekeeping; review Time & Attendance system coding to the line and reverse mischarges if necessary
• Assist with department evaluation of reports, decision-making, and establishing goals; utilize resources to accomplish plant objectives through the establishment of effective organizational relationships and effective controls
• Supervise daily schedules; collaborate and work with Planner and Maintenance teams to effectively coordinate optimum workflow of packaging lines
• Ensure all procedures are followed properly and in full compliance with federal, state, Corporate, manufacturing, and safety standards are met
• Perform other duties and special projects as needed

Qualifications & Requirements:

• BA or BS college degree required
• At least 3 - 5 years of supervisory experience in a manufacturing or industrial environment
• Must have strong problem solving and planning skills with a focus on planning, prioritizing, and executing effectively
• Strong leadership and coaching skills are mandatory for this role
• Ability to direct, consult, gain consensus, and deliver effective delegation
• Experience with Continuous Improvement (CI) required
• Able to work independently with minimal supervision in a busy environment
• Willing and able to work rotating shifts in support of a 24-7 production operation
• Must have efficiencies using Microsoft Office and PC based systems, with expertise in Word and Excel
• Must be able to effectively communicate, both orally and in writing, with all levels of the organization
• You must be reliable and a good communicator because you will be part of a team that the company relies on to help drive our culture as a great place to work. MZB-USA takes pride in what we do and we are looking for people who want to learn and grow with us.

Equal Opportunity Employer: disability / veteran. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Massimo Zanetti Beverage USA is proud to be an equal opportunity employer and we are committed to creating an inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital status, military service, veteran status, political affiliation, disability, or any other status protected by law. MZB-USA also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce.

Massimo Zanetti Beverage USA (MZB-USA) is the largest fully integrated coffee company in the US delivering innovative solutions for the home, office, and foodservice with a long tradition of exceptional quality. Parent company, Massimo Zanetti Beverage Group, is a world leader in the production of roasted coffee and other products such as professional espresso machines and office coffee brewers. The Group is comprised of fifty companies and manages different activities from the procurement of coffee to its consumption, and operates multiple manufacturing and distribution facilities across Europe, Asia, and the Americas. Its flagship brand Segafredo Zanetti® is known globally and includes a global network of over 300 espresso cafés.

General Statement

This is a description of the general duties and level of work performed by employees assigned to this position. It in no way states or implies these are the only duties to be performed. Employees will be required to perform other duties as assigned. This position requires ongoing training in accordance with the attached Job Training Matrix.