Service Technician

Responsibilities and Duties

• WORK SAFELY – Accidents are preventable.
• Greet customers with a warm and positive attitude.
• Respect your co-workers
• Expect to be on-time and ready for work each day unless you notified your manager or supervisor otherwise.
• Responsible for reporting directly with your assigned manager or supervisor.
• Agree to and must successfully pass ongoing Physical Exams, Background Screenings, Drug and Alcohol testing as required.
• Agree to and must successfully pass ongoing safety training, both general and customer site-specific safety training.
• Set-up, install, repair industrial weighing equipment in the shop and at customer sites, often working independently.
• Attend technical training sessions.
• Meet ISO9001 Quality Management System objectives and follow processes.
• Maintain an orderly work area and clean company vehicle.
• Write neat and accurate service reports.
• Travel is required via company vehicle. The general travel area is within 100 mile radius of the office with some occasional exceptions.
• Drive a company-issued vehicle as required for the job and follow any state and local laws while operating the vehicle.
• Participate in the on-call rotation for service technicians.
• Accept overtime work as necessary.
• Carry a cell phone or paging device when on-duty or on-call.
• Willing to assist other co-workers when available or time permits.
• Willing to obtain a CDL class B license

Work Skills

• Self-starter and motivated.
• Good communication and interpersonal skills, ability to work with others.
• Read and write the English language.
• Good phone etiquette.
• Follow directions.
• Meet deadlines as necessary.

Experience

• Military or electronics training is a plus.
• Vocational technical training or equivalent is a plus.
• PLC programming or similar is a plus.

Qualifications

• Low-voltage electronic instrument troubleshooting and repair.
• Able to handle tools to perform repair activities.
• Able to use computers and mobile devices
• Working knowledge of Microsoft MS Outlook, MS Word, MS Excel, MS PowerPoint programs and Web browsers.
• Mechanical aptitude, understanding of mechanical movement concepts.
• Read and understand electronic schematic diagrams and technical manuals.
• Possess and Maintain a valid State issued Driver’s License
• Submit to and pass Pre-Employment Background Screen, Drug and Alcohol testing as required.

Education

• High School Diploma or GED.
• Electronics Education preferred

Physical Demands

• Must be able to safely lift and walk 50 feet with a 50 lb test weight.
• Work outdoors in cold and hot temperature extremes.

Work Environment

• Professional, business setting, and light to heavy industrial work sites.

Other Information

• This job description in no way states or implies that these are the only duties to be performed by this employee. Employees will be required to follow any other instructions and to perform any other duties upon the request of their Supervisor. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.