Patch Team Lead

Burger Patch is looking to hire driven individuals to be at the center of a fast-growth opportunity at our location in Midtown! The ideal candidates will have a desire to grow with us, a customer-focused demeanor and an entrepreneur's mentality. We're looking for partners that have the natural ability to lead others, a strong emotional intelligence, above average work ethic and passion to create change and succeed as a team. Together, we have an opportunity to reshape the way people think about and consume the all-American meal.

Full-Time
• Must complete 90-day “Team Lead in training program” designed to train and evaluate candidates for the role of Team Lead. (Additional “skills training” may be required).
• Eligible for overtime and holiday pay when applicable.
• Medical, Dental, and Vision benefits for full-time Team Members and eligible dependents.
*We cover up to 80% of a Team Member's individual monthly medical plan premium!
• Free meals while on shift
• 50% employee discount on non-workday meals
• 50% discount on Burger Patch merchandise
• Commitment to connection - Sponsored events including team building outings, tickets to sporting events,
community give-back events and more...
• Opportunity to be cross-trained on front and back of house skill sets
• Holiday schedule - Closed on Thanksgiving and Christmas
• Paid sick days
• Employee Rewards
• Referral Bonus Program
• Flexible hours

Responsibilities (additional responsibilities may apply):

Administrative

• Take daily inventory of food stock to create daily prep list

• Checklist/process outline creation

• Report serious issues regarding safety, equipment, staff challenges

• Share positive stories deserving or recognition with staff and management

• Cash drawer open and close

• Key holder to open and close the restaurant.

Team

• Point of contact for minor to moderate challenges that arise

• Daily Break rotation

• Position reassignment when necessary

• Set example for staff in all positions

• Positive reinforcement/motivator of team

• Train new and existing employees on recipes (if applicable) and roles that they have been approved to perform.

• Manage time during morning prep and end of night closing tasks

• Address escalated guest complaints in the absence of Asst. Manager and/or GM

Kitchen Oversight

• Know and reinforce food safety standards (inventory rotation, sanitizer buckets, handwash/gloves, time/temp, etc…).

• Lead for getting shipments/deliveries organized and put away in restaurant and/or off-site storage area.

• Initiate in-service prep when necessary

• Maintain standards for ticket times and service

• Maintain consistency of recipes

• Maintain organization of storage shelves and walk-in

• Maintain food quality standards

• Reinforce restaurant/kitchen rules

If you think you would be a good fit for us and vice versa, we would love to meet you!

Qualifications:
• Able to lift up to 35lbs
• Ability to stand for extended periods of time
• Ability to learn multiple positions and work them interchangeably
• Strong verbal communication skills
• Must pass required certifications
• Minimum 1 continuous year of applicable restaurant experience

• Track record demonstrating strong leadership skills and emotional IQ
• Ability to work 30+ hours/week (up to 5 days)
• Great attitude and effort - we'll teach you everything else!