Low Voltage Field Technician

Telaid is a provider of technology deployments solutions to multi-site clients. For over 40 years Telaid has been the technology partner of choice for enterprise clients that want to accelerate technology adoption and drive positive business outcomes through scalable, repeatable programs. Telaid understands the critical need to integrate emerging technologies quickly and precisely. Everything we do is designed to help our customers deploy and manage technologies efficiently and cost effectively. Telaid has an unprecedented ability to execute complex, large scale technology projects on time, and on budget.

Our Core Values are Be Proactive, Be a Team Player, Take Ownership & Do the Right Thing

Locations:

• Indianapolis, IN
• Lansing, Michigan
• Salt Lake City, Utah
• CT/Mass
• Dallas-, TX
• Houston, TX - Northern
• Denver CO
• New Orleans, LA
• Orlando, FL
• Memphis
• Kansas
• Mississippi-(North and South)

The Quality Control Lead Technician is responsible for installing, training partners, and inspecting quality of work on a variety of low voltage solutions Telaid offers its clients. This role requires experience working with retail and/or commercial clients, as well as knowledge of industry standards. The QC Lead Technician supports programs that rely on relationships with business partners to provide a consistent outstanding customer experience. A willingness to travel is essential to this role. The organization is growing and needs to find scalability, while differentiating itself from its competitors. From a last mile standpoint, this means being able to deliver a project on time, on budget, with minimal setbacks. The Quality Control Lead Technician will be instrumental in making sure quality is guaranteed, and training is consistent as we rely on more and more business partners. Our desired candidate for this role has experience with CCTV, Access Control, Fire/Burg in a commercial retail setting.

Must be willing to travel to support Telaid’s business. Travel may include working on long-term projects over multiple weeks at a time. (US only)

Responsibilities

Admin (10%)

• Participate in team meetings
• Fill in timesheets daily
• Maintain company vehicle and other equipment\

QC & Training (30%)

• Conduct field quality control inspections audits to ensure customer specifications are achieved on product or system installations.
• Perform QC on multiple clients’ this is a key requirement
• Train subcontractors and Telaid technicians on theory and practices for reliable quality installation

Installation (60%)

Perform installation and service work on customer site, based on schedule

• §Provide regular updates (email responses/information) to Project Management Team(s), Resource Center and Service Center in a timely manner
• Act as point of escalation for clients; resolve issues where possible, otherwise escalate to Supervisor and Project Team(s)
• Provide complete security/fire alarm and CCTV system installations in a variety of retail, financial and office building environments.
• Terminate and test Category 5e and 6 copper cables to manufacturer and BICSI standards
• Install conduit, cabinets, and cable support systems, including J-hooks and bridal rings.
• Able to participate in project installation and service/MAC activities during nights and weekends
• Installing, configuring, troubleshooting, and testing alarms and CCTV devices.
• DVRs - March Networks, Verint and Dedicated Micros
• Bosch, Panasonic, Axis, and Wren Solutions cameras
• Camera and DVR systems, including IP Cameras

Qualifications

Must have experience with the following:

• Intrusion and fire alarm systems in a commercial retail environment.
• Camera and DVR systems, including IP Cameras installation and configuration.
• Install conduit, cabinets, and cable support systems, including J-hooks and bridal rings.
• Terminate and test Category 5e and 6 copper cables to manufacturer and BICSI standards
• DVRs - March Networks, Verint and Dedicated Micros