Sales Assistant & Document Control Personnel

FOXLINK ARIZONA INC

Phoenix, AZ

Full-Time

Job Description

SUMMARY

Foxlink Group is a multinational company. It headquarters is based in Taiwan with manufacturing factories in around the Asian countries. Foxlink is extending its business and launching a manufacturing factory here in Phoenix, Arizona. This factory will be assembling car electrical chargers, battery cell storage devices and board spectrum sheet metal products. Foxlink Group has 31,000 employees worldwide and growing. We are dedicated to being a trusted supplier in the manufacturing industry.

Foxlink Arizona Inc. is located on 2140 W Pinnacle Peak Rd., Phoenix Arizona 85027.

Job Description:

Role Overview:
As a Sales Assistant & Document Control Personnel, you will play a pivotal role in facilitating the sales process and maintaining meticulous control over documents related to orders and invoices. Your primary responsibilities will include order tracking, invoice control, and ensuring the accuracy and timeliness of documentation.

Key Responsibilities:

Order Tracking:

Monitor and track incoming orders from customers.
Coordinate with the sales team to ensure orders are processed promptly and accurately.
Maintain a detailed record of order status and update relevant stakeholders as necessary.
Identify any issues or discrepancies in orders and escalate them to the appropriate personnel for resolution.

Invoice Control:

Generate and manage invoices for completed orders.
Verify the accuracy of invoice details, including pricing, quantities, and discounts.
Coordinate with the finance department to ensure timely and accurate invoicing.
Address any billing inquiries or discrepancies from customers in a professional and timely manner.

Document Control:

Establish and maintain a systematic filing system for all sales-related documents, including orders, invoices, and contracts.
Ensure that all documents are properly labeled, organized, and stored securely.
Retrieve and distribute documents as needed by internal teams or external stakeholders.
Implement measures to safeguard confidential information and maintain compliance with data protection regulations.

Communication and Collaboration:

Serve as a point of contact for both internal teams and external customers regarding order and invoice inquiries.
Collaborate closely with the sales, operations, and finance departments to streamline processes and resolve any issues impacting order fulfillment or invoicing.
Communicate effectively with customers to provide updates on order status, address concerns, and facilitate smooth transactions.

Qualifications:

Bachelor's degree in Business Administration, Finance, or related field preferred.
Proven experience in a similar role, preferably within a sales or customer service environment.
Strong organizational skills with keen attention to detail.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office Suite and experience with document management software preferred.
Ability to prioritize tasks effectively and work well under pressure in a fast-paced environment.
Familiarity with accounting principles and invoicing procedures is a plus.