Bicycle Technician / Sales Associate Part Time

Evolution E-Bikes

Rockland, MA

$15 to $25 Hourly
Part-Time

Job Description

Summary

Hiring an experienced E-Bike Technician. A passion for e-bikes cycling, knowledge of e-bicycle mechanics and e-bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!
In this job you will

Assemble and prepare e-bikes for sale.
Perform a variety of service functions on new and used e-bikes.
Provide one of a kind customer service through direct and detailed interaction with customers.

You are

Dependable
People-oriented
Adaptable
Detail-oriented
Proactive
Positive
Problem solver

Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:

Apply shop standards in the assembly and repair of e-bikes across the full product line.
Evaluate the mechanical electrical condition of the product and estimate the cost of repairs.
Provide an educated assessment for e-bicycle repair for the customer that includes an estimated completion date.
Meet or exceed shop production standards.
Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
Operate cash register as necessary.
Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace.Install and adjust speed and gear mechanisms.
Assemble new e-bicycles.
Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
Align wheels.
Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
Shape replacement parts, using bench grinders.
Install and adjust brakes and brake pads.
Help customers select e-bicycles that fit their body sizes and intended bicycle uses.
Sell e-bicycles and accessories.
Install new tires and tubes.
Clean and lubricate e-bicycle parts.
Order e-bicycle parts.
Build wheels by cutting and threading new spokes.
Install vehicle parts or accessories.
Adjust vehicle components according to specifications.
Explain technical product or service information to customers.
Sell products or services.
Install vehicle parts or accessories.
Perform basic equipment maintenance.
Order materials, supplies, or equipment.
Assemble mechanical components or machine parts.
Install vehicle parts or accessories.
Adjust vehicle components according to specifications.
Assemble mechanical components or machine parts.
Install vehicle parts or accessories.
Align equipment or machinery.
Disassemble equipment for maintenance or repair.
Grind parts to required dimensions.
Repair tires.
Other duties as needed/ assigned.

Requirements

Requirements include but are not limited to:

Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
Previous bike assembly experience or equivalent preferred
Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
Strong attention to detail
Ability to maintain open and positive relations with employees and customers
Interest in developing own skills and knowledge
Availability to work a flexible schedule based on business needs, including evenings and weekends
Ability to periodically lift 40 pounds

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools: