Information Technology (IT) Manager

INFORMATION TECHNOLOGY MANAGER

SYLVAN WAY

ANNOUNCEMENT NUMBER:  0419-18E

Kitsap Regional Library is seeking an innovative professional with strong leadership and technical skills to manage a dynamic IT team of 6 professionals.  The IT Manager requires extensive strategic planning and project management experience to help develop and communicate department and organizational objectives.  This role requires extensive knowledge of hardware and software selection and implementation, evaluation processes, and the ability to maintain positive vendor relations.  The IT Manager will also support the team in providing technical services to all 9 branches of the Kitsap Regional Library.

Kitsap County is located on a peninsula across Puget Sound from the city of Seattle, close enough to enjoy the amenities of the large metropolitan area via the Bremerton ferry. The Sylvan Way Branch is located in Bremerton two hours away from the Olympic National Forest and the Cascade Mountains which offers a variety of recreational activities.  Rich with naval history, home to a large public marina, and talented local artists, Bremerton is becoming a sought out destination. 

GENERAL DESCRIPTION

Under general direction, plans, develops, maintains, supports and supervises the Information Technology (IT) staff to assure the effective and efficient provision and delivery of IT services for Kitsap Regional Library.  Ensures that the Library's information technology and communications systems are current, reliable, usable, manageable, comprehensive, accessible, secure, and cost-effective and serve the current and future needs of the Library.  Work is performed with significant opportunities for exercising independent judgment and initiative.  

Any of the following duties may be performed. These examples are representative and do not include all specific tasks an incumbent may be expected to perform:

DUTIES:

• Lead strategic planning efforts for the IT department by developing objectives consistent with the Library Director's goals, department goals and library standards and policies. Design and implement procedures, systems and performance standards to achieve approved objectives.
• Develop and maintain effective lines of communication within the department and division and with other library departments, branches and divisions. Clearly communicate roles, responsibilities and expectations. Coordinate with other departments in planning, developing and maintaining efficient workflow among departments, branches and divisions.
• Interview, select and hire new employees for the department. Establish hours of work as well as direct, plan, assign and determine the manner of work performed.   Approve schedule changes and the use of employee time off.   Evaluate employee performance and recommend employees for promotion or pay adjustment.  Address employee grievances, recommend discipline and ensure compliance with applicable Federal, State and local laws and regulations. 
• Evaluate, recommend, and plan the implementation of future technology; establishes criteria and processes for evaluating current systems and the planned funding and acquisition of enhancements and coordinates system-wide technology needs.
• Coordinate the operation and maintenance of the Library's integrated library system, voice and data communications, network security and monitoring, telecommunication system, cloud services, servers, virtual machines, computers, software and peripheral equipment.
• Prepare, or direct the preparation of reports, data, manuals and other documentation to facilitate the effective implementation, monitoring and evaluation of the Library's information technology and communication systems.
• Monitor and assure efficient, economical utilization of department resources; manage related vendor and consultant contracts; maintain and monitor technology inventory and manage equipment life cycle.
• Coordinate the allocation of IT budget to various accounts; monitor budget to ensure expenditures within allocated resources.
• Communicate information, as directed, specific to the Library's IT and communications systems and initiatives to community groups, individuals, stakeholders, library Board of Trustees, patrons and vendors.
• Perform hands-on technical support functions, as needed.
• Participate in library meetings, conferences, workshops, committee meetings and seminars as requested and authorized.
• Perform other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:  

• Ability to maintain regular and reliable attendance.
• Knowledge of, and the ability to apply, the principles and practices of leadership and management.
• Knowledge of, and the ability to apply, the principles and practices of supervision, including the ability to select, develop and motivate staff and create a positive team environment.
• Ability to communicate effectively verbally and in writing and communicate highly technical information clearly and concisely.
• Knowledge of, and ability to apply and demonstrate strong project management skills from the strategic planning phase to completion.
• Ability to recognize and set priorities, and to evaluate, plan, and implement system-wide IT projects.
• Extensive knowledge of hardware and software selection and implementation, evaluation processes and methods.
• Extensive knowledge with managing multi-site windows networks.
• Ability to establish and maintain effective working relationships with employees, vendors and special interest groups.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is required to:

• (CONTINUOUS) seeing, talking, hearing and manual dexterity.
• (FREQUENT) sitting for long periods of time, walking, standing, grasping, keyboarding and repetitive motion of hands/wrists.
• (OCCASIONAL) kneeling, stooping, reaching, bending, crouching, twisting and squatting.
• Requires the ability to lift, push, pull and carrying objects weighing up to 15 pounds and, occasionally, in excess of 50 pounds. Work is performed indoors under office-type conditions but may require accessing restricted spaces such as in crawl spaces and attics when installing wire or cables.  May be required to operate an automobile.

LIBRARY EXPECTATIONS

Listed below are expectations of all library employees:

• Excellent customer service for patrons and co-workers.
• Knowledge and support of KRL's principles of intellectual freedom.
• Knowledge and support of KRL's policies and procedures.
• Ability to work effectively within a team.
• Ability to adapt to rapidly changing information, technology, work procedures and library services.
• Ability to maintain confidentiality in dealing with patron and/or employee records.

SCHEDULE

This is a full time exempt position scheduled for 40 hours per week. The schedule will be determined by the supervisor upon hire and may include early mornings, evenings and weekends. Please note that schedules are subject to change to meet the needs of the library.

QUALIFICATIONS AND EXPERIENCE

Any combination of relevant education and experience equal to a Bachelor's Degree from an accredited four-year college or university in Computer Science, Information Technology or closely related field, plus four years' experience in IT Management or Project Management experience which demonstrates the ability to perform the essential functions of the job, including two years of supervisory experience.  Requires a valid Washington State driver's license and a safe driving record.

Experience working with library technology solutions is preferred.

*A resume and cover letter are required for all positions and may be uploaded or copy/pasted and submitted with your application.

BENEFITS & SALARY

Kitsap Regional Library has a generous Employee Leave Benefit Program, including vacation, sick leave, 11 paid or pro-rated holidays annually and 1 paid or pro-rated personal holiday.  The Library also provides medical, vision, dental, life insurance and Employee Assistance Program participation to qualifying employees.  Kitsap Regional Library is a member of the Washington Public Employees Retirement System (PERS).

Compensation range begins at $79,702.13- 103,993.64 annualized DOE.

APPLICATION INSTRUCTIONS

To apply for this position and future positions, please visit our website at KRL.org and select "Employment at KRL" located at the bottom of the page.  This position is open to the employees, volunteers and the general public and will remain open until May 9, 2019.

Should you need an accommodation and/or assistance with the application process please email jobs@krl.org.