Quality and EHR Coordinator

Job Title: Quality and EHR Coordinator

Reports to: Director of Quality, Risk, and Compliance

Department: Administration

FLSA Class: Exempt - FT

Updated: March 2024

Location: Onsite Wichita, KS

Summary: The Quality and EHR Coordinator will support clinical quality projects utilizing the Electronic Health Record (EHR) and be responsible for monitoring and updating key performance indicators across the organization. This position will support both the EHR and Quality, Risk, and Compliance departments with projects related to data, outcomes, and internal processes.

Job Responsibilities:

• Supports clinical data management for the clinical teams (medical, dental, behavioral health, optometry).
• Works with the team to identify and develop improved efficiencies in workflows as pertaining to clinical applications.
• In collaboration with the Director of Clinical Quality Assurance and other stakeholders, maintain the clinical quality dashboards, Azara DRVS, and identifies opportunities to improve processes and performance.
• In partnership with all leaders, maintain key performance indicators for the organization.
• In collaboration with the EHR Optimization Coordinator, maintains the workflow report, disseminates information to supervisors, and assists both supervisors and individual staff in clearing deficiencies and improving efficiencies in workflows.
• Participates in Uniform Data System (UDS) preparation and submission, especially as it pertains to clinical quality data (6A, 6B and 7).
• Participates in projects supporting Patient Centered Medical Home (PCMH) recognition, especially as it relates to EHR use and clinical quality data (KM, CM, CC).
• Supports quality improvement activities by identifying data sources and monitoring outcomes.
• Provides support for the Risk Management Program and the collection of required data metrics.
• Assists EHR Optimization Coordinator with administrative functions of the EHR.

Skills desired:

• Continuously learn and adapt to the ever-changing healthcare industry
• Comfortable with technology and ability to think critically, troubleshoot minor issues with technology or data, and efficiently use the Microsoft suite, especially Excel.
• Ability to analyze workflows and assess the needs of different people across teams for data and EHR tools.
• Comfortable developing and analyzing data and reports
• Team player with excellent collaboration and organization skills
• Ability to complete assigned tasks and seek feedback as needed
• Excellent communication skills
• Capability to learn new applications and technology
• Support the mission to provide healthcare to all members of the community, including the underserved population

Qualifications:

• Bachelor's degree preferred, Associate's degree required.
• At least one year's experience in clinical data management and two years of experience in an EHR required.
• Proficiency with Excel required. Experience with eClinicalWorks, Azara DRVS, SmartSheet, and/or Microsoft PowerBl preferred.
• Proficiency with charts, pivot tables, look-up functions, If statements, and matching functions preferred.
• Knowledge of medical coding, medical terminology, quality improvement programs, and project management preferred.
• Excellent written and oral communication skills required.

Physical and Mental Demands of the Job:

All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This essential function document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Talking: The ability to speak effectively.
• Average Hearing: The ability to hear average conversations and respond accordingly.
• Repetitive Motion: The employee is regularly required to sit; use hands to finger, handle, or feel. The employee is required to stand; walk; reach with hands.
• Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up objects and pinching fingers together.
• Average Visual Abilities: Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
• Working Conditions: Works in a well-lit, climate-controlled environment. The noise level in the work environment is usually high. Potential exposure to infectious disease is possible.
• Physical Strength: The employee must occasionally lift and/or move up to 40 pounds.
• Mathematical Ability: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.