Account Retention Representative

Retention Sales Consultant, Core Business

Miami, FL

Boats Group is excited to add an additional Retention Sales Consultant to our team! In this full-time role, you will be responsible for overseeing an existing client base. You will take the lead role in driving revenue while utilizing the consultative sales method. The ability to be creative and work with an entrepreneurial spirit is paramount to the success of this role. If you’re someone who enjoys consulting via phone with a dynamic group of customers in an exciting industry, this role is for you!

What You’ll Do

• Build and nurture relationships within the assigned territory rooted in establishing equal business stature with business owners and seeking to retain and grow customer base
• Through consultative selling skills, understand each customers’ unique goals and ensure our solutions are meeting their needs; aim to retain and grow customers
• Understand data points and how to weave them into the fabric of your conversations with our customers to drive revenue
• Achieve monthly revenue and sales objectives
• Educate your customer base on the evolving Boats Group product suite so they can expand their digital footprint
• Clearly articulate the ROI that our product suite delivers for our customers
• Work closely with various Boats Group teams to ensure sales channel coordination, cooperation, and success

What You Should Have

• Proven track record of driving results in retention of customers and growing wallet share, preference to those from a SaaS based company
• Must be well organized, self-motivated and be able to operate independently
• Keen listening skills and ability to turn customer needs into solutions we provide for our clients
• Strong computer literacy is necessary, including Google Suite and SalesForce

What You'll Receive:

• We place a high value on maintaining a healthy work-life balance
  • Take your PTO when it works for you as you are granted it all every January 1st and don't have to accrue it - we trust you to use it when you need it!
  • Never work your Birthday. Our gift is a paid day off for you to celebrate you!
  • Enjoy 8 holidays AND the week between Christmas and New Year's off.
• We have an amazing and vibrant office in Miami
  • Our team is hybrid, working remotely Monday and Friday and in office Tuesday, Wednesday, and Thursday.
  • We pick up the cost of parking next door - or if you commute via train, we'll cover some of those costs!
  • State-of-the-art gym in the building
  • Great snacks and beverages - coffee, tea, multiple types of water, and more!
  • Electric sit/stand desks and dual monitors for every desk.
• You'll be eligible for Medical, Dental, Vision, and Life insurance along with a 4% match in our 401(k) program!
• We are passionate about volunteering and providing you 4 days a year to help out in your community and as a company! 
• We want to see you grow! We provide access to online training, live courses, and additional funds for you to spend how you want - courses, seminars, certifications, etc - You determine how you want to learn and we'll pick up the cost.
• We are a close-knit team and value relationships. We carve out time to get to know one another.