Case Aide - Refugee Reception and Placement

Be PROUD of what you do:
You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Core Responsibilities

• Airport pickups for new arrivals.
• Apartment setup for new arrivals.
• Transportation to service providers.
• Assist clients to apply for public benefits, social security card, immunizations, and school enrollments as necessary.
• Assist client with completing relevant forms.

What you will be doing in your role?

• Support Case Managers to provide reception and placement core services.
• Collaborate with case managers to facilitate service delivery.
• Communicate client/case observations and concerns to case managers.
• Serve as a link between Catholic Charities FW and refugee communities to increase awareness of program services.
• Assist clients with language and culture interpretation with service providers.
• Advocate for clients at service providers or agencies and in the community.
• Cultivate positive relationships with relevant faith-based organizations, social service providers, and other community partners.
• Adhere to policies related to boundaries with clients.
• Report suspicious and inappropriate behaviors.
• You live out the mission and values of CCFW.

Are you the next Refugee Resettlement Case Aide?

• High school diploma or general education degree (GED) and one year experience in similar position OR a combination of education and experience.
• Must be able to lift, carry, pull, push 70+ pounds.
• Must have reliable transportation, valid Texas driver’s license, and liability insurance.
• Bilingual skills in a common client language is preferred.
• Fluent in both written and spoken English is required.
• Familiarity with refugee populations is preferred.
• Adhere to policies related to boundaries with clients and youth.

Here's the Good Stuff...

• Full-Time position with a starting hourly rate of $17, based on skills and experience.
• Medical/Dental/Life insurance
• 16 paid Holidays (including being closed Christmas Eve through New Year’s Day)
• In addition, we also offer Vacation and Sick time.
• 403(b) with employer match- up to 6%
• Paid parental/critical illness leave
• Employee Assistance Program
• Mentorship Program
• Wellness Program
• Financial Coaching

I'm in...next steps.

We want to know more about you! Send us your resume through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!