Operations Manager

Job Summary

Aquor is looking for a seasoned Operations Manager that can step into our leadership team and help elevate our companies systems, processes, and procedures. We are seeking a dynamic individual who can cross function between various departments of our business, identifying areas of opportunity to help scale the business. The ideal candidate has 8+ years of experience, leading teams, developing processes, and scaling businesses. Someone who has been part of a Series A & above round of investment is preferred but not required.

What you'll do:

• Drive complex business analysis to identify business opportunities to improve internal and external processes
• Work cross functionally to identify and apply best practices and continuous process improvements
• Partner closely with, sales teams, marketing team, and product team, to deeply understand pain points, form business requirements, and prioritize solutions to influence the direction of quarterly objectives
• Ensure that initiatives have clear outcomes, scope, success criteria, and alignment with overall business objectives
• Contributes to the strategic discussion around buyer personas, target markets, etc. Recommends sales methodologies that Aquor should consider and employ.
• Establish team structure for each workstream, providing direction to project leads and coordinators on various workstreams to manage scope, timelines, deliverables, and risks to the overall program
• Manages sales process adoption and compliance. Pioneers the discovery and adoption of tools that will streamline the sales process
• Maintains up‐to‐date knowledge of the current CRM program and works with the sales team to keep information current.
• Analyzes sales data to develop insights and make recommendations on areas for optimization.

Qualifications:

• Bachelor's degree
• 8+ years in operations or general management 
• The ideal candidate must be comfortable in a fast-paced environment, work well on a team, and develop innovative solutions
• Able to take initiative and easily adapt in a volatile environment, comfortable with ambiguity, and willing to take responsibility
• Strong sense of urgency and responsibility
• Proven experience with the development and implementation of systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation, etc
• Data analysis experience, including familiarity with tools such as Excel, Power BI, Tableau, or QuickSight
• Experience with identifying gaps and opportunities, developing solutions, and providing sound business insights and recommendations through influencing