Part Time Secretary

Better Hearing Aid Center is a local Hearing Aid Center in York, PA. We really enjoy being able to help those hard of hearing. We have been voted one of the Best in the Best of York for many years as we value our patients and treat them as family. Scot Firestone, ACA, BC-HIS has been the owner for many years and now has his daughter, Keilah Firestone, BC-HIS working by his side. We have one secretary at the moment and looking to add another, it could be you!

We have 4 offices (East York, West York, Dallastown and Stewartstown). This position would be for our East and West York locations.

The receptionist is responsible for welcoming patients into the office, answering phone calls, scheduling appointments, organizing and maintaining paper and electronic files, scanning, faxing, emailing, marketing and insurance billing among other duties.

We are looking for someone to join our team that is friendly, motivated, and organized with experience in multi-tasking and working on a computer. Customer service or secretary experience is preferred.

Key Responsibilities

• Answer incoming phone calls
• Make phone calls to bring patients in that haven't been in for a while
• Confirm appointments by phone
• Carry out general office work including filing, mailing, emailing, and copying
• Schedule appointments
• Check insurance coverage for patients
• Scan and upload documents
• Entering appointment data into the computer
• Monitor and maintain office supplies
• Vacuum and tidy office as needed