Director of Business Intelligence

Please note: Must reside and be fully authorized to work in the US.

**We are seeking remote applicants, preferably in Arizona, Illinois, New Mexico, Nevada, Texas or any state except California, Colorado, New Jersey, New York, Oregon, Massachusetts and Washington.

Our Organization:

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.

How You'll Make a Difference:

The primary responsibility of the Director of Business Intelligence is the delivery of complex data analytics products in an evolving data environment. This individual is responsible for the full lifecycle of analytic activities to include: requirements gathering, data modeling, development of analytic tools, development of reporting capabilities, contributions to the data product development and continuous monitoring of performance and quality control plans to identify improvements. Their analysis, reporting initiatives, and recommendations will directly impact operational efficiency, product development, and strategic decision making.

Essential Duties and Responsibilities:

• Lead Recruitment and Team Development: Oversee hiring processes, conduct training sessions, and evaluate team performance. Collaborate on defining and refining company objectives.
• Facilitate Data Accessibility: Forge strong relationships with various teams to ensure data comprehension and accessibility for informed decision-making.
• Strategic Planning: Drive the long-term vision for the Business Intelligence team, ensuring alignment with organizational goals and objectives.
• Data Quality Enhancement: Advocate for improvements in data quality, security, and performance, leveraging expertise to drive meaningful impact across the organization.
• Technical Problem-Solving: Address intricate technical challenges across the Salesforce CRM, Tableau, and ongoing data warehouse builds, applying analytical skills and technical proficiency to devise innovative solutions.
• Developer Functions: Participate in the design, development, and maintenance of reports, dashboards, data pipelines, ETL processes, and analytical solutions.
• Collaborate with cross-functional teams to translate business requirements into technical solutions. Conduct code reviews, provide technical guidance, and ensure adherence to best practices and standards.
• Hands-On Development: Engage in hands-on development activities, including coding, scripting, and system configuration, to implement data solutions, develop custom applications, and address technical issues effectively.
• Data System Proficiency: Develop an intimate understanding of data systems, identifying areas for improvement and innovation to enhance overall data integrity and performance.
• Tool Selection and Utilization: Strategically select and utilize appropriate tools for data extraction, modeling, transformation, and interpretation, ensuring optimal efficiency and effectiveness in data operations.
• Leadership in Data Operations: Lead and mentor a high-performing team responsible for data extraction, analysis, and pattern identification, guiding them towards achieving strategic objectives and delivering impactful outcomes.

Qualifications and Skills:

• Educational Background: Bachelor's degree in computer science, Information Technology, or related field; preference for a master's degree.
• Experience in Healthcare Data Analytics: Possess 5-7 years of hands-on experience in healthcare data analytics, with a focus on Salesforce CRM reporting and analytics, Tableau visualization, and cloud data warehouse development.
• Leadership Experience: Demonstrate at least 3 years of experience in leadership roles, showcasing the ability to inspire and lead technical teams towards achieving strategic objectives. Can organize work, set priorities, and drive projects forward using agile methodologies. Familiarity with Scrum practices ensures efficient collaboration and iterative development cycles.
• Proficiency in Salesforce CRM and Tableau: Have 5+ years of experience working with Salesforce CRM reporting and analytics (Health Cloud a plus), coupled with expertise in Tableau for data visualization.
• Cloud Data Warehouse Proficiency: Exhibit 2-5 years of experience working with cloud data warehouse products like AWS Redshift, ensuring scalability and reliability of data infrastructure.
• Proficient in Microsoft DevOps and Agile Practices: Exhibit 2-5 years of experience working with Microsoft DevOps tools and practices to streamline development workflows. Understands the importance of continuous integration, continuous delivery (CI/CD), and version control within an agile environment.
• Technical Expertise: Possess expertise in SQL, Python, or other relevant programming languages, demonstrating the ability to design and develop complex data solutions.
• Communication and Problem-Solving Skills: Showcase excellent verbal and written communication skills, alongside strong analytical and organizational capabilities.
• Proven Track Record: Demonstrate a track record of problem-solving in diverse technical scenarios, with a focus on driving business outcomes through hands-on technical contributions in Salesforce, Tableau, and data warehouse development.

Benefits:

• Employer-paid medical premiums at no cost to you
• Employer-paid Dental premiums at no cost to you
• Employer-paid Vision premiums at no cost to you
• Employer-paid Short-Term Disability premiums at no cost to you
• Employer-paid Life Insurance premiums at no cost to you
• Employer matching 401(k)
• 15 days annual combined sick/vacation and 9 days of holiday during your first year
• Your Birthday off!

Must complete ourCulture Index Survey.Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence.

Arkos Health EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arkos Healthis a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.