Collections Coordinator

For 75 years, Taylor Gas Heating Air has remained a family-owned business dedicated to serving Southern Maryland. We happily meet the energy needs of our neighbors in SOMD. Our supportive work environment treats employees like family, valuing respect, collaboration, and mutual support. Join our dedicated team and be part of a company that cares for its employees like family.

We are seeking a Collections Coordinator to join our team. The primary focus of this role is on the collection of delinquent accounts.

What we have to offer:

• Highly competitive pay
• Professional development
• Medical insurance (85% covered for the employee, 35% covered for dependents)
• 401K plan w/ match up to 5%
• Supplemental insurance policies are available
• 6 paid holidays and 2 weeks of PTO
• Employee discount

Hours: Monday - Friday; 7:30 am - 4:30 pm, minimal weekend hours during the winter season

Pay Range: $15.00 - $17.00 per hour, depending on experience

Required Qualifications:

• High school diploma or GED
• Successfully pass a background check and drug screen
• Excellent customer service skills
• Proficient with Microsoft Office
• Ability to work independently and as part of a team
• Thrive in a fast-paced environment

Job Duties:

• Perform data entry duties as required in various software systems and databases
• Manage and report on special customer programs
• Perform accounts receivable functions accurately and in a timely manner
• Process new applications and interface with prospective and current customers
• Answer and direct all incoming phone calls on a multi-line phone system
• Interact directly with customers daily through various channels
• Process customer orders and requests
• Multi-task and prioritize to meet service timelines