Hardgoods Coordinator

Overview

Since 1980, Sun & Ski Sports has been inspiring adventure. We are a specialty outdoor retailer inspiring you to let adventure into your life confidently through exceptional customer service, first-hand expertise, and competitively priced brands ready to perform for any journey - to be where you live and play. Our trademark experience has placed us at the top of specialty outdoor retailers in America. Sun & Ski Sports has grown to include over 33 stores in 12 states across the country, as well as online at sunandski.com, yet still manages to provide that small store feel with big store competitive pricing. We specialize in equipment, apparel, footwear, and accessories to enhance our customer's active lifestyles and year-round activities including ski, snowboard, bike, run, swim and more.

Summary

Our Sun & Ski Sports store is seeking a driven Hardgoods (Bike & Snow) Department Coordinator. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you’ll lead a team whose central focus is revolutionizing the entire customer service experience. In addition to managing and developing this winning team, you will also streamline processes and cultivate and environment that is exciting, interactive, and fun for both customers and associates!

Job Responsibilities

This is a supervisory role that includes opening and closing the store.

Responsible for ensuring that your team delivers exceptional Customer Service that is consistent and above and beyond the customers' expectations.

Provide the highest quality bike service and in a timely manner.

Train & develop store team on selling strategies and continuous improvement.

Develop creative plans and strategies to increase store sales through business analysis, action planning, and consistent accountability

Maintain department visual presentation that is consistent with company standards and creates an inspiring shopping experience.

Identify problems and opportunities and present viable solutions.

Ensure employees follow company policies and procedures.

Attend Bike &Snow sports Clinics in-store and out of the store to help enhance product knowledge.

Promote Sun & Ski within the local cycling community.

Assist with various Bike/Cycling Events.

Maintain communication with Store Manager (SM), District Manager (DM) and Home Office team to stay abreast of company initiatives

Loss Prevention, minimize inventory loss (internal, external, and paper) and maintain accurate cash control.

Requirements:

1+ years of management experience; Ability to manage, motivate and develop

2+ years retail and or Bike Shop experience; Knowledge of business operations & shrink reduction.

Talent in networking, recruiting, interviewing, training and developing others

Exceptional interpersonal and communication skills for establishing and maintaining strong working relationships with Vendors, Buyers, Store Team and Upper Management.

Must have organizational and time management skills, with ability to multi-task.

Analytical and problem-solving skills, as well as attention to detail a must.

Outdoor Enthusiast: Passion for cycling activities, as well as, ski/snowboard, water sports, surf/swim, skate/skateboard and more!

**All prospective employees must submit to a criminal background check and drug screen.

Company Benefits:

Paid Vacations & Holidays

Group Medical, Dental & Vision Insurance

Pet Insurance

Life/Accidental Death Insurance

Long Term Disability

Flexible Employee Benefit Plan (Cafeteria Plan)

401(k) Plan *

Associate Discount *

Company/Vendor sponsored Product Knowledge/Training Adventure trips.