Order Coordinator

Description

Position at FlexTG

Position Title: Order Coordinator

Department: Administration

FLSA Status: Non-Exempt

Company Overview

Flex Technology Group is the largest and most respected Managed Print Solutions provider in the nation. For more than 10 years, FlexTG has provided a unique and high-value driven enterprise service to businesses of all types - a fully integrated national managed program for document technology. We are service and solutions professionals, providing support to medium and large businesses throughout the country. FlexTG currently manages clients in all 50 states including Canada and Puerto Rico.

Position Summary

An Order Coordinator will be responsible for sales order set up for deals. They will process sales order fulfilment for all cash and lease sales orders as submitted by the various sales teams that are supported. An Order Coordinator may work with 3rd party dealers and FTG Companies to coordinate out of territory installations. The position requires the ability to think critically and communicate well with our customers and sales organization.

Essential Functions and Responsibilities

• Facilitate and complete rep requests as related to new orders.
• Effectively communicate and work with peers, other departments and management to set internal expectations.
• Setting up sales orders for customer equipment orders, lease returns, and inventory transfers
• Fulfillment & invoicing of cash sales orders
• Monitor eAutomate warehouse for inventory accuracy.
• Manage HDD shredding and removals.
• Demonstrate the ability to anticipate problems and create solutions.

Qualifications and Experience

• College graduate or a minimum of one year of working with equipment orders and pricing or related experience is required.
• Beginner up to intermediate level experience in Microsoft Word, Excel & Outlook
• Strong customer service skills and experience
• Good working understanding of basic mathematical calculations
• Strong attention to detail and ability to understand process dependencies and relationships.
• Strong time management and organizational skills
• Strong problem solving and decision-making abilities.
• Strong written and oral communication skills
• Exceptional interpersonal skills

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

With this position, you will receive a full benefit package including choices of Medical, Dental, Vision, 401k with company match, PTO program that includes Vacation, Sick time, Floating holidays, and even a volunteer day off. Hours are Monday-Friday 7am to 4pm or 8am to 5pm.

Flex Technology Group is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.