Antiques Operations Manager

Have a passion for antiques and history?  Are you a person with talents who wants to use them in a diverse job that makes a difference?  Well, read on!  We are searching for a manager to run the daily operations of our antique business and give us a sustainable base for growth.

At Brian Bittner Antiques, we take pride in keeping American history alive, and have done so for three generations.  Antiques tell various stories of sentiment, craftsmanship, honor, and the history of our great country.  It gives the collector the excitement of finding a rarity, adding to a collection, decorating a home, or browsing merchandise at an open market.  Dealing in antiques takes a personality with passion for these stories and the people who tell them.  We have an appetite for keeping these stories alive and a heightened sense of social responsibility for the artifacts we encounter.

Our Antiques Ops Manager will have diverse responsibilities that include running daily operations, maintaining a merchandise database, marketing, website maintenance, and managing a small staff.  Our ideal candidate will have a passion for antiques/history and high skill level in communications, organization, planning, customer service, and management.  We also expect a level of high integrity when handling our merchandise, the ability to take the ball and run with it, and an open mind to learn and advance themselves.  Being a kind person is also important.

If this opportunity sounds interesting to you, take a moment to review the full job description below.  Still interested?  Email your resume and brief cover letter to debvenuti@outlook.com.  Annual base in low to mid $40’s, commensurate with experience.

JOB SUMMARY

Develop polices and procedures to ensure operations of the antique dealership run smoothly and efficiently.  Manage staff members to yield maximum productivity. Manage inventory database. Coordinate and complete administrative responsibilities with accuracy and timeliness. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Communications

§  Provide customer service skills to sellers who contact the business to sell merchandise in a timely and courteous manner.

§  Maintain website updates and social media marketing.

Inventory Management

§  Build and maintain database in Google Sheets to record merchandise type, description, value, seller/buyer, days on hand, physical location, etc.).

§  Oversee sales on eBay.

§  Assist in sales at antique shows and auctions (pricing, marketing, direct sales).

§  Photograph inventory for display on website and sharing with potential buyers.

Management

§  Supervise two employees to yield maximum performance, ensuring logical work flows and superior customer service.

§  Lead as a resource with up front, clear communications.

§  Provide regular feedback on performance to correct challenges and reward successes.

Administration

§  Complete payment processes for advertising expenditures.

§  Manage owner’s schedule and task list.

JOB REQUIREMENTS

§  Experience or interest in antiques

§  2-3 years managerial experience

§  Computer savvy, experience with Google platform; eBay experience is a plus

§  Photography, website maintenance, and social media marketing experience is a plus

§  Willingness and eagerness to learn

§  Problem-solving skills

§  Organization and planning skills with attention to detail

§  Customer service skills and the capacity to be aware of, control and express emotions appropriately

§  Ability to work autonomously

§  Ability to motivate and inspire others

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. The requirements listed above are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§  Regularly required to talk and hear

§  Occasionally required to stand on feet for prolonged periods of time.

§  Regularly required to use computer and sit for prolonged periods of time

§  Occasionally required to stoop, bend, reach and move merchandise up to 70 lbs.

§  Infrequently required to drive to inventory locations and transport inventory

MENTAL DEMANDS  The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§  Requires a high level of interpersonal, oral communication and listening skills

§  Requires analysis and solve problems

§  Require demonstrated poise, tack and diplomacy when interacting with others in the course of work, some of whom may be odd, eccentric or rude

WORKING CONDITIONS The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office setting, warehouse setting; traveling may be required for antique shows.