Engineering Manager of Resort Operations

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

We are seeking a dynamic and experienced Engineering Manager to lead our resort operations and maintenance team. The ideal candidate will be responsible for ensuring the safety, functionality, and efficiency of our facilities while providing exceptional service to our guests.

• Oversee all aspects of engineering and maintenance operations for the resort, including mechanical, electrical, plumbing, and HVAC system, structural repairs to masonry, woodwork, and furnishings of buildings.
• Develop and implement preventative maintenance programs to ensure the ongoing reliability and safety of resort facilities and equipment.
• Coordinate with resort management and other departments to prioritize maintenance projects and ensure timely completion within budgetary constraints.
• Requisition tools, equipment, and supplies.
• Inspect completed work for conformance to blueprints, specifications, and standards.
• Study production schedules and estimate workers hour requirements for completion of job assignments.
• Interpret company policies to workers and enforce safety regulations.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• At least 3 years of Engineering leadership experience and/or training; or equivalent combination of education and experience.
• Extensive knowledge of building systems and maintenance techniques, as well as relevant codes and regulations.
• Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner.
• Strong leadership and team-building skills, with the ability to motivate and inspire a diverse workforce.
• Proficiency in computer software applications for maintenance management and budgeting.
• Valid TN State Driver's License.
• Must be able to lift up to 50 pounds and work in outdoor weather conditions.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.