Product Analyst

OneRail is one of the top five fastest-growing companies in Orlando. As we grow our need for best-in-class team members also continues to expand. We are excited to be adding a Product Manager career opportunity. Based out of our Orlando, Florida headquarters – this role reports to the Director of Product Development and requires on-site work at OneRail HQ in Orlando, FL (ZIP code 32819).

As a Product Analyst at OneRail, you will join a talented team working to transform final-mile logistics and supply chain operations. Your role will be responsible for assisting in product planning, prioritization, and execution throughout the Product Lifecycle for our core platform. This includes gathering and prioritizing product and customer requirements and working closely with product managers and engineering to ensure goals and timelines are met. We are seeking candidates with a strong background in product management or related experience as a business analyst, with a preference for experience in logistics or supply chain with reputable transportation tech companies.

RESPONSIBILITIES

• Collaborate with the Product Managers to execute the product roadmap, prioritizing features and enhancements based on customer feedback, market research, and business objectives.
• Gather user requirements, market insights, and competitive intelligence to inform product decisions with product managers.
• Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure alignment and successful product launches.
• Prioritize features and user stories based on business value, user needs, and technical feasibility.
• Oversee the product development process, from concept to launch, ensuring product quality and timely delivery.
• Champion the user experience, collaborating with UX/UI designers to create intuitive and user-friendly interfaces.

• Develop a deep understanding of user needs and pain points through user research and feedback.
• Work closely with stakeholders to elicit, prioritize, and document product requirements and user stories.
• Translate business needs and user insights into clear, actionable product specifications and acceptance criteria.
• Evaluate the usability and effectiveness of product features through usability testing, heuristic evaluations, and user feedback analysis.
• Collaborate with design and development teams to iterate on product designs and prototypes to enhance user experience and satisfaction.
• Foster strong working relationships with cross-functional teams, including product management, engineering, design, marketing, and sales.
• Communicate effectively and collaborate on product initiatives, ensuring alignment on goals, priorities, and timelines.
• Stay abreast of industry trends, best practices, and emerging technologies related to product management, analysis, and innovation.
• Actively seek opportunities for professional growth and skill development to enhance effectiveness and contribute to the success of the product team.
• Perform other duties as assigned.

• 1-3 years of product management or business analyst experience in SaaS; experience in high-growth and enterprise software highly desirable.
• Strong leadership skills with the ability to influence and motivate cross-functional teams.
• Exceptional strategic thinking and the ability to align product initiatives with planning and execution.
• Proficiency in data analysis and the ability to make data-driven decisions.
• A deep commitment to understanding and addressing user needs and pain points.
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences.
• Familiarity with agile development methodologies and product management tools.
• Collaborate with design and engineering partners to plan sprints. Work with product, UX and engineering teams to make decisions about complex problems.
• Understanding and appreciation of UX and design principles such as user research/testing, information hierarchy, and common UI.
• Understanding and appreciation of engineering principles, data models and APIs. 
• Experience building 0-1 products, platform/ecosystem products, or marketplaces.

About OneRail

OneRail, headquartered in Orlando, FL, is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe’s, Pepsi, American Tire Distributors, and Advance Auto Parts.

OmniPoint is the cornerstone of OneRail’s integrated final mile delivery solution.

• Capture. Within moments of a purchase that requires same-day delivery, OmniPoint captures a shipper’s “demand signal” from their POS, ERP, or e-commerce system: what was ordered, where it is, where it’s going, and when it needs to be there.
• Optimize. OmniPoint uses these data to specify the optimal vehicle for the order’s size and weight, as well as any extra services required. OmniPoint then calculates all-in shipping costs, and optimizes delivery routing.
• Execute. Customers can direct deliveries to their own fleet, or to OneRail’s nationwide network of 12 million couriers available 24/7/365.
• Support. Deliveries can be supported as they occur by OneRail’s skilled Exceptions Assist team to handle unforeseen delivery issues on the customer’s behalf.
• Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time, and provide feedback through a customer-branded interface.

OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in in 2022 and 2023, and received an Inc. Best Workplace award in 2023.

Regular, Full-time Team Member Benefits

• Competitive base compensation
• Health and wellness Insurance with generous company contribution (medical, dental, vision)
• Company-paid life insurance, short-term and long-term disability
• 4% 401K match with immediate vesting of Company match
• Continuing Education Opportunities
• Flexible/Open (Uncapped) Paid Time Off (PTO) Policy
• Generous Company-paid Holidays

Onsite Team Member Job Perks

• Relaxed environment
• Standing desks
• Recreational and Video games
• Large breakroom and lounge
• Stocked kitchen and fridges
• Cappuccino machine
• Onsite restaurant and daily food trucks
• Onsite car detailing
• Onsite dry cleaning
• Ample free parking

To view more details about what is like to work at OneRail, or to view a full list of career opportunities, please visit https://www.onerail.com/careers/

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