SM TECHNICIAN

Wolter, Inc., a material handling industry leader, is looking for an SM Technician. Based out of our De Pere location, this position is responsible for specializing in performing Scheduled Maintenance jobs in the field for our customers on customer premises – meeting and exceeding customer’s expectations. We are looking for an SM Technician to service our customers within the lakeshore counties. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Duties include:

• Travel to customer to complete all jobs that are assigned to you.
• Maintain inventory in service vehicle – filters, oil, etc.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (timecards, maintenance reports with customers’ signature). Paperwork must be completed at job site before leaving for the next job or going home.
• Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
• While completing jobs, look for any additional items that may need repair or appear to be worn – inform customer, especially if safety related (example: lights, backup alarms).
  • Inform supervisor of possible additional items so they can follow up with customer and note on maintenance report.
  • If repair is something you can take care of with customer’s permission, do so.
• Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
• Maintain cleanliness and organization of company truck. Report any repairs needed to vehicle to supervisor.
• Always adhere to safety rules and policies at all times.
• Perform other duties as assigned.

Must be mechanically inclined with solid base skills on powered industrial equipment, must successfully complete any training courses required, strong customer orientation, must be a good communicator – written and verbal, must have the ability to organize and manage multiple priorities, basic computer proficiency and laptop fundamentals, must own tools necessary to perform repairs, per our recommended tool list, must have a valid driver’s license and good driving record, must be certified to operate material handling equipment (we will train), and must have a commitment to the company vision and mission.

We offer a complete benefits package including:

• Medical, Dental and Vision Insurance
• 401(k) Plan with Employer Match
• Life, Critical Illness & Accident Insurance
• Pet Insurance
• Short-Term & Long-Term Disability Insurance
• Flexible Savings Account
• Paid Time Off, Paid Holidays & more!

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. All job offers are contingent upon satisfactory driving record and drug screen results.

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