Design Studio Consultant - JHCH

Design Studio Consultant

Leadership Level: 1

Your number one responsibility

We help our customers find their way Home.

What you’ll be doing

Our Design Studio Consultant assists home buyers in selecting interior and exterior finishes for their home.

You will be responsible for…

• Establish a relationship with home buyers to help define and meet their needs.
• Recommend selection of interior and exterior finishes.
• Complete selection appointments for both sold and spec homes within defined budget and time frame.
• Understand future trends in home design and develops design based on these trends.
• Maintain knowledge of current trends and finishes.
• Provide appropriate responses while communicating via email and/or phone calls with home buyers, builders, and the internal company.
• Work with Design Studio Manager and Construction team on special requests for pricing and custom options.
• Prepare selections, sketches, and designs for spec homes.
• Ensure timely completion of selections with homebuyer.

Leadership Competencies

• Makes Decisions that are Customer Focused
• Exhibits Technical or Professional Expertise
• Collaborates and Works well with Teams
• Builds Caring and Effective Relationships
• Drives Results
• Organizes and Plans Effectively
• Exhibits Effective Time Management
• Solves Problems and Analyzes Issues
• Manages and Measures Work
• Displays High Integrity and Honesty

What skills you’ll bring to us

• Proficient in design concepts
• Proficient in Architectural styles and plan knowledge
• Strong interpersonal skills with the ability to react favorably and resolve issues in a positive manner
• Strong written/verbal communication skills; ability to communicate effectively with confidence and professionalism
• Strong team player; with demonstrated ability to work within cross-functional teams
• Advanced Problem Solving and Critical Thinking
• Proactive, creative, flexible, and innovative team player, must be a self-starter
• Demonstrated ability to make successful presentations
• Strong organizational skills; able to manage priorities and workflow.
• Proven ability to handle multiple projects and meet deadlines
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient in Microsoft Office
• Sales 1440 knowledge preferred

What experience you’ll bring to us

• High School Diploma/GED required
• Vocational, technical or business school training preferred
• 1 or more years of customer service experience required
• 1 or more years of experience in creative background or design preferred

What type of work environment you will be working in

This position operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax. This position must work well in a team oriented, fast paced setting and can handle interruptions while maintaining productivity and accuracy. If traveling, employee may be exposed to weather conditions.

What we need from you

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to, stand, talk, hear, walk, and use hands and fingers to operate a computer and telephone keyboard, reach for objects, stoop and kneel. Ability to sit at a computer desk for an extended period of time. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Employee may be required to travel to other buildings or to attend meetings and training sessions.