District Manager

Denver Metro District Manager - works primarily out of our Denver office.

POSITION SUMMARY

The District Manager, Community Corrections manages the non-residential client administration and system operations for community corrections. Maintains efficient operation of service locations within assigned district and ensures program compliance. Identifies organizational needs for service locations within assigned district, conducts audits to monitor and improve operational processes and implements corrective plans to ensure superior customer service for our customer and clients.

ESSENTIAL FUNCTIONS:

o Supervises Lead Client Administrators, Client Administrators, Administrative Assistants, Case Managers & Case Manager Supervisors.

o Supervises staff in the performance of their duties and evaluates as prescribed by company policy. This includes, but is not limited to, interviewing, hiring, and training new employees, evaluating performance and preparing written performance appraisals, listening to complaints and effectively resolving disputes or problems, taking corrective or disciplinary action, developing work schedules, monitoring work assignments and approving leave requests.

o Maintains collection spreadsheets, review and address monthly summaries and include measurable data/outcomes and are responsible for improving and addressing repeated deficiencies.

o Review all reporting sent out to local courts for accuracy.

o Supervises Day Reporting and Useful Public Service Programs and will be responsible for day to day operations if Lead CA and/or Case Manager Supervisors are not available.

o Compiles, prepares, and accurately maintains, on a current basis, standard operating records and reports, as requested by management or required by policies, procedures, regulations, and/or contract. Review reports and records produced by staff, properly processes all reports and documents in a timely manner.

o Utilizes established company and contractual policies and procedures in making decisions but performs with a high degree of independence and professional administrative skill and uses sound independent judgement in meeting the responsibilities and performing the duties of the position.

o Domestic U.S. travel may be required.

o Other duties as assigned

BASIC QUALIFICATIONS:

o Bachelor’s Degree from accredited college or university in criminal justice, social work, sociology, human services or a closely related field is required.

o One (1) year of experience in criminal justice, corrections, community corrections, or closely related field is required.

o One (1) year of supervisory experience is preferred.

o Additional experience may be substituted for the required education on a year-for-year basis.

o Proficiency with Microsoft Office (Word, Outlook and Excel) preferred.

o Effective verbal and written communication skills required

o Negative drug screen required

o Clear criminal background preferred

o Demonstrate ability to complete pre-service and other training programs as required.

o Valid driver’s license is required.

KNOWLEDGE, SKILLS, ABILITIES

o Plan, organize and assign the work of others

o Apply policies, procedures, and best practices

o Perform computer data entry

o Clearly communicate concepts and instructions

o Coordinate efforts with other staff and divisions

o Create and maintain accurate records and reports

o Work within a team structure

o Define problems, collect and analyze data, and determine valid solutions

o Recognize and meet needs of customer/end user

o Maintain focus and perform required duties while interacting with disagreeable customers/end users

o Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position

Benefits Include:

Medical

Dental

Vision

401K

Short Term Disability

Long Term Disability

Basic Life