Front Desk Receptionist/Switchboard Operator

Excellently skilled in customer service, written and verbal communication.

Very Organized, and able to adhere to deadlines. On a daily basis they will be Manning the Reception desk and answering calls.

Before transferring calls, will need to ask questions to the caller and provide a summary when announcing calls to the recipient. Sending internal email correspondence.

Maintaining several conference rooms to ensure they are kept neat with supplies at all times.

Assisting with supply orders. Assist with maintaining a Site Operating Procedures document as necessary.

There is some standing, lifting and walking involved but nothing extensive.

Will require lifting incoming Packages from FedEx & UPS.

There will be another team member onsite to help lift heavier items. Typical requirement for this position is 10-20 lbs.. No driving is required.

Dress code is - 'Business Casual Attire', which is more relaxed in style and may include a blouse, slacks/trousers, dress, open collared dress shirt, and sweater may be permissible for other in-person interactions.

- Candidate must have previous experience in an office setting.

- Customer Service is paramount.

- Excellent written and verbal communication skills.

- Organized and able to adhere to deadlines.

***Shift timings***

8:00 am to 5:00 pm (Mon to Fri)

Roles & Responsibilities

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

JOB DUTIES AND RESPONSIBILITIES
- Greets the public.
- Assists applicants in completing applications.
- Distributes name badges to visitors, temporary employees, etc.
- Schedules meeting rooms for all.
- Answers and transfers calls from all over the United States.
- Participates enthusiastically in company and community service events.
- Performs light Administrative duties.
- Performs PC Support and Administrative duties as needed.
- Acts as a model for Vision, Values, and Mission.
- Builds professional relationships with customers and other teams.
- Responsible for the timely updates of the following: Company phone and speed dial lists, Brag
Board and Company Calendar.
- Responsible for updating the automated messaging center daily.
- Assists Administration or any other team when needed for various tasks (envelope labels, compiling
manuals, etc.).
- Responsible for ordering, maintaining and distributing promotional items for Promotional Store.
- Performs other duties as assigned

Minimum Qualifications

- Requires high school diploma and 1+ years of prior experience.

KNOWLEDGE, SKILLS AND ABILITIES
- MS Office Suite experience is a plus, specifically Word and Excel.
- Possesses excellent customer service skills.
- Possesses ability to be flexible and work in a team environment.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Typically works in an office environment with adequate lighting and ventilation, and normal range of
temperature and noise.
- Requires daily contact within the department.
- Work has some occasional stress due to periodical or cyclical workload pressures.
- Minimal physical effort is required. Work is mostly sedentary but does require walking, standing,
bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. (e.g., papers,
- books, files and small parts, etc.).

Pay: $19.86 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Physical setting:

• Office

Schedule:

• Morning shift

Experience:

• Customer service: 1 year (Required)
• Front desk: 1 year (Required)
• Administrative: 1 year (Required)

Ability to Relocate:

• San Diego, CA 92121: Relocate before starting work (Required)

Work Location: In person