DFS Technical Support Technician - Dispatch - Break/Fix - 054281

MBI I.T. Services

Waynesboro, VA

Expired: over a month ago Applications are no longer accepted.

$20 to $22 Hourly
Contractor

Job Description

We are currently hiring for a contract DFS Technical Support Technician - Dispatch - Break/Fix job in Waynesboro, VA. You must have 2 years of experience in this role and have a strong knowledge of Windows 7 and 10. Experience on Desktop Support, Laptops, Servers, Printers, Hardware Support, and Point of Sales devices (POS). The ideal candidate would have good communication skills and be customer friendly. This is a Full-Time Position.

CONTRACT-TO-HIRE: 3 Months (Approximately)

Compensation: $20.00 - $22.00/hr while on contract. Rates may change if hired on.

Responsibilities:

Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
Documents, maintains, upgrades or replaces hardware and software systems.
Supports user account information including rights, security and systems groups.
Basic installation of hardware and software.
Trains employees, identifies and repairs product failures, orders and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.

Requirements:

Desktop, laptop, printer, and server support experience.
2 years plus supporting Desktops, Laptops, and Printers
5 years plus with a customer service experience
Re-imaging and Upgrading experience
Knowledge of commonly-used tech support concepts, practices, and procedures.
Must be willing to occasionally work overtime and/or on call.
Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
Reliable Transportation (This is a driving position – reimbursed accordingly).
Must have Good Communication and Hardware repair skills.
Experience with printer maintenance and POS systems
Can work on a ladder of lift and are able to lift up to 50lbs
Able to work from a bent, crouched, or kneeled position

Assets

CompTIA A+ Certification
OEM Printer Warranty Certifications
OEM Laptop/Desktop Warranty Certifications
Server experience would be a bonus.

If you are interested or would like more information for the DFS Technical Support Technician - Dispatch - Break/Fix job in Waynesboro, VA or other MBI Inc. employment opportunities, please forward your resume through the appropriate channels and apply. At MBI IT Services you are more than just a number. Our employee relationship managers support you throughout your engagement; provide career guidance and re-employment assistance. Join MBI Services!

Company Description

Established in 1995, MBI has over 20 years of experience providing Information Technology services to help our clients across North America accomplish their ITIL service design projects and tasks efficiently and cost-effectively. Our unique “managed service” offerings of I.T. Hardware Delivery, Installation, Removal and I.T. Outsourcing puts us ahead of our competition and allows us to better serve you.

By concentrating our sales force on the broader public sector and large corporate clients we are able to offer highly-competitive pricing with an established and proven track record of quality and the capacity to service even the largest of clients across North America. Our versatility allows us to quickly and easily integrate into any corporation, and establishes us as a partner with the knowledge and experience to assist in your ITIL strategies. ITSM alignment is critical to our clients and we support and augment their needs with our specialized custom solutions and adaptable resources.

Our team will work with you to recognize your business objectives and goals, develop a cost-effective and innovative solution, and reliably execute on-time and within budget. Our “Managed Services Team” consists of Senior Project Managers, Regional/Territory Managers & Incident Managers to provide the balance and expertise needed to address all of your requests and requirements, resulting in cost effective deliverables.

With our wholly owned fleet of GPS TRACKED - straight trucks, cube vans, cargo vans, and passenger vans, we have the resources & innovation to track, end to end “secure” direct drive deliveries. Providing our clients with the added peace of mind that their assets and data is completely down-stream traceable & secure, point to point. Non-business hours, weekends, country wide or across North America, MBI I.T. Services has the coverage and capacity to accommodate our client’s non-conventional deployment strategies.

Always trying to be ahead of our competition MBI has implemented a unique approach to assisting our clients with their needs for reporting and communication when they entrust us with their deliverables.

Established in 1995, MBI has over 20 years of experience providing Information Technology services to help our clients across North America accomplish their ITIL service design projects and tasks efficiently and cost-effectively. Our unique “managed service” offerings of I.T. Hardware Delivery, Installation, Removal and I.T. Outsourcing puts us ahead of our competition and allows us to better serve you. By concentrating our sales force on the broader public sector and large corporate clients we are able to offer highly-competitive pricing with an established and proven track record of quality and the capacity to service even the largest of clients across North America. Our versatility allows us to quickly and easily integrate into any corporation, and establishes us as a partner with the knowledge and experience to assist in your ITIL strategies. ITSM alignment is critical to our clients and we support and augment their needs with our specialized custom solutions and adaptable resources. Our team will work with you to recognize your business objectives and goals, develop a cost-effective and innovative solution, and reliably execute on-time and within budget. Our “Managed Services Team” consists of Senior Project Managers, Regional/Territory Managers & Incident Managers to provide the balance and expertise needed to address all of your requests and requirements, resulting in cost effective deliverables. With our wholly owned fleet of GPS TRACKED - straight trucks, cube vans, cargo vans, and passenger vans, we have the resources & innovation to track, end to end “secure” direct drive deliveries. Providing our clients with the added peace of mind that their assets and data is completely down-stream traceable & secure, point to point. Non-business hours, weekends, country wide or across North America, MBI I.T. Services has the coverage and capacity to accommodate our client’s non-conventional deployment strategies. Always trying to be ahead of our competition MBI has implemented a unique approach to assisting our clients with their needs for reporting and communication when they entrust us with their deliverables.