Answering Agent $16.28-$18/hr Graveyard shift 9pm-5:30am

Nextaff is currently seeking a Telephone Specialist to join our team in Fife. This is an in-office position, not remote.

What You'll Receive:

• Competitive pay ranging from $16.28 to $18.00 per hour.
• Full-time employment with 8-hour shifts, including weekends.
• Attendance Bonus: An additional $0.50/hr for maintaining good attendance.
• Eligibility for benefits through Nextaff for you and your family.
• Upon conversion with our client, you'll receive Medical, Dental, and Vision Insurance options, a Wellness Program to reduce insurance premiums, PTO and Sick Time, quarterly bonuses, annual review with potential wage increase, and opportunities for growth with dedication and time.

What You'll Be Doing:

• Handling incoming calls.
• Providing answers to inquiries.
• Resolving customer issues.

What You'll Need:

• A professional, courteous, and friendly demeanor towards customers and clients.
• Ability to comprehend and apply common sense understanding to communication and standard operating procedures.
• Proficiency in:
  • Contact Centers
  • Customer Service
  • Sales
  • Telecommunications
  • Typing
  • Telemarketing
  • Microsoft Access
  • Informatics
  • Customer Support
  • Administrative Assistance
  • Management
  • Receptionist Duties
  • Administration
  • Research

We're excited to collaborate with you!