Associate Client Services Manager

Job Description:

As an industry leader we are looking for an exceptional Client Services Manager to join our Home Health and Acute Care teams. This position requires a self-starter which will be responsible for the overall delivery of client partnerships and lead specific client partnerships. This leadership will include; client growth targets, people development and client relationship management with critical client stakeholders. In addition, the Client Services Manager will work with key leadership to expand market presence with existing clients to increase top line revenue and bottom line results. Additional functions include but are not limited to the following; developing marketing, account management and sales strategies to establish and/or expand our Home Health and Acute Care partnerships. Coordinate the seamless transition of new clients and client needs to recruitment/sourcing team members; serve as liaison between recruitment and clients. Identify opportunities to be consultative and collaborative with clients, develop action plans and execute on ideas. Act as agent providing assistance to clients for questions, concerns and industry best practices.

The Client Services Manager will help maintain an environment of high morale, motivation and teamwork and maintain a problem-solving attitude under stressful circumstances. This position will be required to maintain the company's core values of Integrity, Candor, Accountability, Respect, and Excellence. If these are the qualities you admire and possess, Supplemental Health Care is the place for you. Our vision is to become the only choice for healthcare professionals who care about quality, service and performance and we are achieving it!

Company Overview:

Supplemental Health Care is a leader in the healthcare staffing industry, with four national divisions and more than 60 offices throughout the United States. We place nurses, therapists, physicians, physician assistants, HIM specialists and other healthcare professionals in great short and long-term positions at top facilities across the country. Established in 1984, we consistently rank among the largest companies in the industry, with over 400 employees nationwide and more than 2,500 healthcare professionals working for us each day.

Job Requirements:

• Minimum of 5 years recruiting operations, client relationship management or account management experience required; health care industry experience preferred
• Bachelor's Degree required
• Working knowledge of computers and software systems including Microsoft Office products and the Internet; internet job boards and internet recruiting experience preferred
• Basic knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
• Knowledge of proper grammar, spelling and rules of composition
• Knowledge of principles and methods for selling recruiting services; this includes marketing strategy and tactics, sales techniques, and sales management systems
• Ability to work independently and with other team members
• Ability to organize and complete work in a timely manner
• Ability to multi-task
• Ability to communicate effectively with all levels of the organization
• Able to work for prolonged periods of sitting, typing and use of the phone and computer
• Detail-oriented and highly organized
• Successfully complete onboarding training/tutorials and attend future webcasts/trainings as required
• Must show attention to detail
• Demonstrated excellent skills, negotiation skills and detail skills
• Proven ability to communicate effectively with all levels of the organization including the "C" level
• Demonstrated experience in selling strategic sales solutions

Job Benefits:

Industry leading organization with offices throughout the U.S.
Stable company with 25+ years of successful growth
Aggressive, marketing-focused company
Great benefits including medical insurance and 401(K) program

Equal Opportunity/Affirmative Action Employer - Supplemental Health Care is an Equal Employment Opportunity Employer.

Supplemental Health Care welcomes all people and celebrates the breadth and diversity of our family. With thousands of clinicians working across the country and corporate employees in nearly every state, our commitment to inclusion across race, gender, age, religion, identity, and experiences drive us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve. 

Supplemental Health Care participates in E-Verify to confirm work authorization. Please visit www.uscis.gov for more information. 

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