RECORDS SUPERVISOR
City of Douglasville
Douglasville, GA
RECORDS SUPERVISOR
City of Douglasville
Douglasville, GA
Expired: May 08, 2024
Applications are no longer accepted.
- Other
Job Description
Company Info
JOB SUMMARY
This person in this position is responsible for the management, development, implementation, administration, maintenance and preservation of the Police Department’s records.
ESSENTIAL JOB FUNCTIONS
High school diploma, and five (5) years of customer service or clerical experience in police records is preferred; or an equivalent combination of education and experience.
KNOWLEDGE, SKILLS AND ABILITIES
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires GCIC certification and Open Records Act training.
PHYSICAL DEMANDS
The work is light work and requires climbing, crouching, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, talking, visual acuity, and walking.
WORK ENVIRONMENT
Incumbent works in a safe and secure work environment that may periodically have unpredicted requirements or demands.
This person in this position is responsible for the management, development, implementation, administration, maintenance and preservation of the Police Department’s records.
ESSENTIAL JOB FUNCTIONS
- Supervises and instructs data entry of reports including accidents, incidents, FIR, adult and juvenile arrests, tow histories, and complaints;
- Monitors, manages and evaluates division staff;
- Oversees the storage of police files; determines the best process for the organization and preservation of police department records;
- Administers the function of public records disclosure, assists the public in accessing records and information in compliance with the Open Records Act and City policy;
- Establishes work order priorities to ensure the most economical and efficient use of equipment and personnel;
- Reviews completed work for adherence to quality standards and departmental goals;
- Manages records office, including providing payroll assistance; ensures adequate office supplies and facilitates customer conflict resolution;
- Assists the public in person or on the telephone; receives and processes requests and complaints; answers questions for the public regarding records and information available to the public;
- Financial Responsibilities: Accept, receive, and/or collect payments; prepare and/or process purchase orders; accountable for inventory/property management; make recommendations that impact the budget; and manage the budget within assigned unit/division.
- Provides reports and information to the command staff and police officers as requested; determines what information each person is permitted to have according to the law;
- Provides other information such as crime statistics, community safety issues, and traffic accident data;
- Maintains Uniform Crime Reporting for the department;
- Handles customer complaints;
- Performs related duties as assigned.
High school diploma, and five (5) years of customer service or clerical experience in police records is preferred; or an equivalent combination of education and experience.
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of computerized records systems;
- Knowledge of basic computer operation;
- Knowledge of modern office practices, procedures and equipment;
- Knowledge of record-keeping techniques;
- Knowledge of statistical record-keeping techniques;
- Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary;
- Knowledge of laws, rules and regulations related to assigned activities;
- Knowledge of applicable laws, codes, regulations, policies and procedures related to assigned activities;
- Skilled in oral and written communication;
- Knowledge of supervisory practices and principles;
- Ability to read maps and learn the geography of the City;
- Ability to observe and recall details;
- Ability to ensure proper police practices and procedures are followed;
- Ability to work confidentially and with discretion;
- Ability to understand and follow oral and written directions;
- Ability to establish and maintain cooperative and effective working relationships with others.
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires GCIC certification and Open Records Act training.
PHYSICAL DEMANDS
The work is light work and requires climbing, crouching, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, talking, visual acuity, and walking.
WORK ENVIRONMENT
Incumbent works in a safe and secure work environment that may periodically have unpredicted requirements or demands.
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