Lead Professional Services Engineer

Palmetto Technology Group, Inc.

Tucson, AZ

Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

Integrated Axis Technology Group is a leading Arizona-based provider of IT support services and solutions for businesses of all sizes. For over 20 years, we have helped businesses thrive through delivering their end‐to‐end technology needs. We’ve earned a reputation for providing excellent customer service and superior IT support for businesses in virtually every industry. Our dedication to our clients is driven by the core philosophies and company values that guide our daily operations.
Our Core Values:
· Customer Focus
· Accountability
· Respect
· Excellence
IATG is currently seeking a Lead Professional Services Engineer to join our rapidly growing team of expert technicians in the Tucson area. The position currently offered is to provide support primarily onsite at client sites for installation, repair, troubleshooting, consulting, and use of computer, network, and related systems for clients of Integrated Axis Technology Group, Inc.
Qualified individuals will have the following skills:

Lead IT professionals on client installations.
Able to perform complex tasks and projects with little direct supervision.
Pre-Sales Engineering.
Install and configure on premise Windows Active Directory servers.
Setup and Configure Azure Active Directory.
Configure and troubleshoot VMWare host servers.
Configure and install Network infrastructure.
- Firewall
- Switches
- Access points
Office 365 migrations.
Setup and Configure Microsoft Teams and Sharepoint.
Project planning, coordination and vendor management.
Manage, track, and enter documentation for scheduled tickets in the queue.
Provide support and perform activities relating to current or upcoming projects.
Fulfill weekend monitoring, after hours support or other activities as needed.

Multi-tasking, attention to detail, a strong work ethic, and a love for IT work are absolute requirements for this position. Further, the ability to handle diverse situations daily is required, as is the flexibility to work extended hours as needed. This position requires technical skills, people skills, and an ability to track multiple tasks and client activities simultaneously.

Benefits: