Crane Service Technician

Mazzella Service

Spokane, WA

Vision , Medical , Dental , Life Insurance , Retirement
Full-Time

Job Description

Are you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!

Position Summary

The Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.

Job Duties

Troubleshoot and repair customer cranes and crane systems and other lifting components as directed
Install various types of cranes, hoists, components, and parts
Modernize or upgrade various types of cranes, hoists, components, and parts
Load test and /or perform non-destructive testing various types of cranes, hoists, components, and parts
Sets up, operates, and maintains all service equipment
Responsible for working safely and in accordance with customer, company, and OSHA requirements
Communicate findings to the customer and gives a clear understanding of the day's work accomplished before leaving the jobsite; obtain written confirmation (signature) of critical findings from the customer before leaving the jobsite
Review, interpret, and understand various crane type codes and inspection criteria
Inspect hoists, cranes, crane systems, chain falls, pullers, slings, and below-the-hook devices
Record the results of inspections neatly and accurately so that repair criteria is clearly evident
Complete daily paperwork accurately including time entry, service reports, inspection reports, and sales lead generation in Service Pro
Complete or assist with special projects as requested
Assist Service Writers understanding completed inspection reports and service tickets to formulate quotes
Keep training assignments current
Demonstrated mechanical aptitude
Perform other duties as assigned

Education

A high school diploma or GED required; vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferred

Experience & Skills

Minimum 2 years of experience in a maintenance organization
Must have strong mechanical background and be able to quickly diagnose crane-related problems and accurately propose effective remedies
Proficient knowledge of electrical theory for power and controls associated within the crane industry
Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy
Excellent communication skills to build customer relationships
Ability to multi-task and set priorities; highly organized
Valid driver’s license in good standing that meets company requirements
Flexible work schedule to meet customer's scheduling requirements; unexpected working hours are a common occurrence
Must be able to lift/pull up to 75 lbs
Must successfully complete a criminal background check, physical, drug screen and
The Mazzella Way
Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
Why Team Members Join Mazzella:
Team-oriented environment
A real Work life/ Home life balance
Growth and Development Opportunities including a Lifelong Learning Career Path
Humble, Hungry, Smart Culture
Market Competitive Salaries
Free Virtual Doctor visits with $0 copay (Teledoc)
Tuition Reimbursement
Mazzella Core Values:
Safe-personal commitment to all stakeholder’s well-being; purposeful control of risk
Lifelong Learner – routinely acquire new skills and capabilities that bring value
Humble – lack excessive ego or concerns about status; emphasize the Team over self
Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed
Smart – common sense about people, good judgement, and intuition around their impact on group dynamic

EOE/Drug Free Workplace

Company Description

Mazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.