Member Support Manager

Full time position responsible for leading, supervising, coaching, developing, and motivating the Member Support Team by demonstrating leadership and interpersonal skills, providing guidance that fosters team growth and performance in developing a team to support the efforts of the Member Service Representatives.

Requirements:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Communications, or Business Management preferred.
• 5 years or more customer service experience required; 3 years or more management experience preferred.
• Valid Driver’s License required upon hire.

Starting annual salary $118,322 - $147,903 DOE. If you’re interested in this great career opportunity and helping us achieve our vision of “leading the responsible transition to a clean energy future” please apply below. Application deadline is 12:00 PM May 9, 2024.Incomplete applications will not be considered.Job offer is contingent on results of pre-employment drug screen, background & driving record checks.

Please read the full job description for Member Support Manager (PDF)

Visit www.holycross.com to learn more about our vision and the amazing benefits of joining our team.

We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.