Revenue Cycle Patient Accounts Receivables Supervisor

Tricity Pain Associates is a leading chronic pain management company that serves our state of Texas. We help relieve people of chronic pain and help them move towards a better quality of life. Our pain management doctors and staff are a dynamic team of professionals, who excel in keeping our patients healthy and pain free.

We are seeking a full-time Patient Accounts Receivable Supervisor for our Revenue Cycle Team. The ideal candidate will obtain prior authorizations for all managed care plans to include Medicare/Medicaid plans. We are seeking a candidate that can function in an interactive and fast paced environment, all while providing dynamic customer service!

Responsibilities

The duties of a AR Supervisor includes direct supervision of all collection calls and/or correspondence in a fast-paced goal-oriented collections department.

• Understanding of insurance rules and requirements for effective collections.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Strong appeal background
• Ability to work A/R assignment within Excel, electronic EOB's via PDF and paper EOB's
• Monitoring denial trends and reporting to direct manager of the findings.
• Accountable for reducing delinquency for assigned accounts.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Enlist the efforts of senior management when necessary to accelerate the collection process.
• Must communicate & follow up effectively with customer accounts on a timely basis.
• Weekly and monthly reporting to direct supervisor
• Monthly Delinquency notices
• High volume phone calls to assigned delinquent customers
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due
• Provide excellent & considerate customer service
• Internal and External customer interface
• Participate in team planning meetings
• Meet defined department goals and activity metrics
• All other duties as assigned

Required Education:

• High school or GED

Experience:

• Minimum of 2 years authorization experience in one of the following: Insurance, prior authorizations, or medication authorizations. (REQUIRED)

Benefits:

• We offer PTO, holiday pay, medical/dental/vision insurance, disability benefits, life insurance and a matching 401(k) plan. We are closed weekends and all major holidays.

Competitive salary commensurate with experience.

Tricity Pain Associates P.A. is an Equal Opportunity Employer.