Field Service Technician

POSITION OVERVIEW

dormakaba is seeking a Field Service Technician based in Columbia, MD. This position will be responsible for the installation and service of a variety of doors and related materials, equipment, and control devices.

HIRING SALARY RANGE: $25.00-$45.00 hourly plus overtime, as needed. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Please visit our career site for more information on benefits.

WHAT YOU WILL DO

• Carry out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
• Install dormakaba equipment in commercial buildings
• Service equipment to the customers’ ongoing satisfaction and setting minimum performance standards
• Project a customer service image through competent service procedures, professional personal presentation, and communication with all customers
• Maintain accurate service data through diligent and timely use of all service documentation

WHAT WE REQUIRE

• Valid current driver’s license
• Mechanical knowledge
• Understanding of mechanical and electrical equipment
• Ability to troubleshoot mechanical and electrical issues

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift and carry at least 50 pounds; 35 pounds over the shoulder. Frequent standing, stooping, crawling, twisting, bending, pushing, pulling, climbing and working overhead
• Ability to use power and manual tools.
• Ability to safely operate an assigned company vehicle.

WHAT WE PREFER

• Electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments
• AAADM certification

WHAT WE OFFER

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.
• Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba.
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!