Inside Sales / Logistics

Qualifications
•Success in this field requires a combination of industry expertise, technological proficiency, and effective sales strategies
•Relevant certifications in logistics or sales can be beneficial
•High school diploma is minimum requirement
•Strong understanding of logistics and supply chain processes, including transportation, warehousing, inventory management, and distribution
•Demonstrated sales skills, including prospecting, lead generation, consultative selling, and the ability to close deals effectively
•Excellent verbal and written communication skills to effectively convey complex logistics solutions and build relationships with clients
•Customer-centric mindset with the ability to understand and address client needs, providing solutions that align with their business goals
•Familiarity with logistics and supply chain management software, as well as proficiency in using customer relationship management (CRM) tools to track and manage sales activities
•Ability to adapt to changes in the logistics industry, customer demands, and emerging technologies
•Strong problem-solving skills to address logistics challenges and propose effective solutions to clients
•Effective time management skills to prioritize tasks, manage a sales pipeline, and meet deadlines

Responsibilities

•Inside logistics sales involve the selling of logistics and supply chain solutions, focusing on services such as transportation, warehousing, and distribution

•Requires the ability to identify potential clients who require logistics services, often through market research, lead generation, and understanding industry-specific needs

•Employing a consultative sales approach to understand the unique requirements of clients and offering tailored logistics solutions to address their challenges

•Establishing and nurturing strong relationships with clients, focusing on effective communication and providing personalized support throughout the sales cycle

•In essence, inside logistics sales involve understanding client needs, offering customized solutions, building strong relationships, and adapting to the evolving landscape of the logistics industry

•Identify and target potential clients who may require logistics services through market research, networking, and lead generation activities

•Engage with potential and existing clients via phone and email to understand their logistics needs and challenges, and educate them on available solutions

•Utilize a consultative sales approach to analyze client requirements, provide customized logistics solutions, and address specific challenges within their supply chain

•Provide pricing with clients to secure contracts and agreements that align with both the client's expectations and the company's capabilities

•Track and trace all freight

•Establish and nurture strong relationships with clients to foster long-term partnerships

•Maintain regular communication to ensure client satisfaction and address any concerns promptly

•Maintain accurate and up-to-date records of sales activities, including client interactions, sales calls, and pipeline management

•Provide regular reports to management on sales performance and progress

•Customer Retention:

•Implement strategies to retain existing clients, including proactive communication, addressing concerns promptly, and continuously providing value-added services

•Work towards and achieve assigned sales targets and key performance indicators (KPIs) to contribute to the overall success of the sales team and the company