Project Manager, Communications

Summary

The Wikimedia Foundation is looking for a Project Manager for the Communications department of the Wikimedia Foundation. Reporting to the Senior Manager of Program Management, you will work closely with multiple teams and departments on projects that support the Foundation's annual plan and its related strategies.

You will join a small, strong, experienced team focused on effectiveness—a key annual plan goal. Your work will help to support and extend the capabilities of the 50+ members of Wikimedia's Communications department. You will project manage cross-team initiatives and support our collective work, liaising regularly with and across the Communications department's teams, and acting as a supportive project partner to writers, designers, marketers, PR/media, and movement communications specialists.

This is a remote position working with colleagues in the USA, the UK, Europe, Africa, Asia, and Southeast Asia.

You are responsible for:

• Collaborating closely with the Senior Manager of Program Management and assisting the department's project managers on various projects, initiatives, and campaigns
• Triaging incoming work requests in Asana, ensuring that projects are picked up by appropriate teams and individuals, assisting with, and tracking their progress to completion
• Creating project roadmaps, assisting with negotiating project scopes, establishing project team norms, helping to define team roles and responsibilities and decision-making frameworks, identifying stakeholders, scheduling regular project meetings, and determining and clearly communicating roadblocks, challenges, and dependencies.
• Supporting healthy team dynamics and a culture that welcomes diverse perspectives while driving multiple, smaller projects to completion
• Documenting project work and running retros to identify best practices that lead to dependable, successful, on-time completion
• Tracking and reporting relevant qualitative and quantitative metrics
• Ensuring individuals and teams understand their commitments to goals and to each other; upholding a culture of belonging and accountability
• Helping project teams balance challenging work and workloads against the tendency toward scope creep and perfectionism

Skills and Experience:

• 2+ years of experience in project management, or related roles
• 2+ years of experience working remotely with a distributed team
• Experience using Asana, our project management software, and the Google suite
• Strong project management skills: prioritization, organization, planning, time management, stakeholder management, facilitation, problem solving, and decision-making
• Familiarity and comfort with different communication styles, experience with various cultures and projects crossing multiple time zones
• Ability to anticipate risks, build relationships and trust, influence without authority, and effectively enforce accountability
• Dependable and flexible interpersonal communication skills
• Experience and comfort with ambiguity

Qualities that are important to us:

• Mission-driven—belief in the Wikimedia mission.
• Openness and curiosity—interest in working on new and interesting communications problems in complex, public, and collaborative ways.
• Team-oriented—naturally inclined toward collaboration and the belief that success includes everyone.
• Intentionally inclusive—motivated by high standards, reflecting the values related to participation, equity, and diversity in global movements.
• Resilience—commitment to working positively toward outcomes, willingness to change course when warranted.
• Creativity—thoughtfulness in complex situations, appreciation of creative mentalities, work patterns, and approaches.

Additionally, we'd love it if you have:

• Experience working in an international organization with a distributed workforce
• An understanding of the value of neurodiversity
• Fluency in languages in addition to English
• Non-profit experience

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$70,210 to US$108,239 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay. Our non-US employees are hired through a local third party Employer of Record (EOR).

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

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