US Sales Engineer

WHO ARE WE?

Searchlight Cyber provides organizations with relevant and actionable dark web threat intelligence, to help them identify and prevent criminal activity.

Founded in 2017 with a mission to stop criminals acting with impunity on the dark web, we have been involved in some of the world's largest dark web investigations and have the most comprehensive dataset based on proprietary techniques and ground-breaking academic research.

Today we help government and law enforcement, enterprises, and managed security services providers around the world to illuminate deep and dark web threats and prevent attacks.

ABOUT THE POSITION

We're looking for an experienced Sales Engineer to support our sales team, handling any and all technical elements of the sales process. This will be a US based role, primarily supporting our US team, however you may support our team in EMEA or APAC from time to time also.

Working closely with our Sales and Marketing teams, you will take a lead in the technical aspects of our sales process, including areas such as pre-sales, technical demonstration and customer onboarding where required.

Operating nationwide in conjunction with our sales team, we are looking for people with a background in B2B, SaaS technical sales, ideally from a security based product. Experience selling to our target clients in the commercial sector, in areas such as MSP's/MSSP's, Finance and other highly regulated or security aware industries would be a real benefit.

When you're not busy helping win new business you will be supporting existing business with technical challenges and support. You'll be kept busy with customer interaction and helping to add technical value.

WHAT WILL I DO?

• Develop an in depth knowledge of our products, enabling you to best demonstrate these to our customers
• Work closely with sales and marketing to handle the technical elements of the sales process - Pre Sales, Product education, Technical RFP/RFQ questions, product demonstrations, engaging with technical stakeholders etc.
• Work closely with our product and software teams to ensure that our products are fit for purpose and continually improving
• Support the process of creating winning quotes, bids and tenders in support of the business development team
• Attend conferences, events and trade shows in support of marketing and sales
• Provide training and support material for Sales, Customers and the wider business
• Work with our product and marketing teams to drive new feature development and supporting customer queries and requests
• Provide analyst support where needed, adding value to the wider business
• Support the delivery of our Dark Web Academy, a training program for our customers on all things dark web.

WHAT ARE WE LOOKING FOR?

• Proven experience in a Pre Sales, Technical Sales or Solution Engineering role, ideally from Cyber Security company, experience with both product and SaaS sales
• Excellent customer facing skills, confident in negotiation, demonstration and customer support with stakeholders of all levels
• Passion and knowledge for the cyber security market, covering areas such as the Darkweb, Threat Intelligence, Incident Response
• Understanding of software or data tools such as Python, PHP or similar
• Experience with Hubspot would be a benefit
• Understanding of customer requirements for cyber security, preferably through previous experience in pen-testing, analytics or managed service support

WHAT'S IN IT FOR ME?

Job satisfaction; working for a company that is genuinely making people's lives better and helping to reduce the impact of internet based crime.

On top of a generous salary in line with your experience, you'll receive a commission scheme, great benefits package and a learning and development plan to help ensure your career always moves in the right direction.

We're a committed team of professionals all from diverse backgrounds - software, data, security, sales and more. We all come together with a real passion for technology and a drive to make a difference - we're committed to protecting society from threats and actors who use and abuse the dark web.

You'll be challenged with interesting projects that will help you think outside the box and have plenty of opportunities to learn and practice new skills. You'll be a key member of the team, directly contributing to our customer and supplier relationships and helping business goals. We believe in training & development, having fun and a great work life balance.

Our benefits package includes:

• 15 days holiday plus public holidays in line with the Federal calendar
• Private healthcare, vision and dental coverage
• A Perkbox membership with a range of perks and discounts
• Budget for learning and development

INTERVIEW PROCESS

• Screening Call with our Talent Manager
• Short Technical test (role specific)
• Face to face interview with line manager and senior management
  • We'd love to meet you in person for an interview, but are happy for a video call too!
• Offer and onboarding