Rental Agent, Grip & Lighting

Rental Agent, Grip & Lighting – Pacoima, CA

The Rental Agent position is responsible for maintaining and strengthening existing client relationships while also expanding Quixote's customer base through strategic sales efforts. The Rental Agent must stay well-informed of all opportunities in any given market and have a thorough knowledge of all pertinent information related to our business and the customers we serve.

Job duties include, but are not limited to, the following:

• Maintain confidentiality in all aspects of client, staff, and studio information.
• Answer incoming calls professionally and provide accurate information.
• Enter client info and orders/quotes into Rental Works.
• Manage orders from pull list to return, including sub rentals.
• Ensure short-list is accurate and includes alternative gear.
• Create stock transfers with other facilities.
• Request equipment from sub-vendors when necessary.
• Create / Manage purchase orders for sub rentals from pick up to return.
• Ensure the sub rental quotes are accurate and match the billing to customer.
• Ensure all clients have current and valid insurance and the rental agreement on file.
• Confirm all orders have been returned on the agreed upon return date.
• Ensure all orders are closed at the end of each month with accounting.
• Create run sheets for deliveries and pickups.
• Develop partnerships with new clients to obtain repeat or exclusive business.
• Participate in equipment inventory once annually.
• Be available by phone and email outside of normal business hours to assist our clients with questions, requests, or inquiries.
• Adhere to company policies and procedures.
• All other duties as assigned.

Skills & Qualifications:

• Minimum 2 years of Grip & Lighting experience.
• Minimum 2 years customer service experience.
• Knowledge of photo equipment preferred.
• High school diploma or equivalent education and related experience.
• Knowledge of Rental Works software or ability to learn software quickly.
• Ability to effectively communicate and collaborate with management, clients, and team members.
• Ability to perform all duties in a safe manner and in alignment with Company policies and procedures.
• Attentive to details - accurate and thorough.
• Ability to work independently, safely, and efficiently.
• Please note, the candidate selected for this role will be required to complete a criminal background check.

Job Location:

Pacoima, CA

Position Type:

Full Time

About:

Quixote Studios is the entertainment industry's premier studio & equipment rental company with locations across America. https://quixote.com/

Compensation:

Pursuant to state and local pay disclosure requirements, the pay range for this role is $22.00 - $28.00 per hour.

The salary offered may vary depending on multiple individualized factors including but not limited to market location, job-related knowledge, education/training, certifications, key skills, experience, external market and internal value, including seniority and merit systems, and internal pay alignment. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Quixote Studios reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above

In addition, our total benefits package includes is full of perks such as paid time off, sick pay, 401(k) matching, Medical, Dental, and Vision

--- Quixote Studios, a subsidiary of Hudson Pacific Properties –

Quixote Studios will consider for employment any qualified applicant with criminal histories in a manner consistent with the requirement of the Los Angeles Fair Chance Initiative for Hiring.

Quixote Studios is proud to be an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.