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Rental Return Agent Jobs (NOW HIRING)

GSP Transportation

RENTAL RETURN AGENT

Alcoa, TN · On-site

$15/hr

Position Summary The Rental Return Agent provides superior, friendly, and efficient service throughout the rental car process and assists customers with the rental return process. Key ...

GSP Transportation

RENTAL RETURN AGENT

Savannah, GA · On-site

$15/hr

Position Summary The Rental Return Agent provides superior, friendly, and efficient service throughout the rental car process and assists customers with the rental return process. Key ...

Managed Labor Solutions

Rental Car Return Agent

Lahaina, HI · On-site

$13.25 - $16.50/hr

Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners. What you'll ...

Managed Labor Solutions

Rental Car Return Agent

Lahaina, HI

$13.25 - $16.50/hr

Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners. What you'll ...

Enterprise Holdings

Return Agent

San Diego, CA · On-site

$17.85/hr

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental ... The Return Agent will provide superior, friendly, efficient service during all aspects of the ...

Enterprise Holdings

Return Agent

San Diego, CA · On-site

$17.85 - $22.25/hr

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and ... The Return Agent will provide superior, friendly, efficient service during all aspects of the ...

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Rental Return Agent information

See salary details

$12

$17

$25

How much do rental return agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for rental return agent in the United States is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a rental return agent do?

A Rental Return Agent is responsible for assisting customers with returning rented vehicles, inspecting the vehicles for damage or excessive wear, and processing final paperwork. They ensure that all rental agreements are properly closed and that any additional charges, such as for fuel or damages, are clearly communicated to customers. Additionally, Rental Return Agents may help with cleaning vehicles and preparing them for the next rental, as well as providing excellent customer service during the return process.

What are the key skills and qualifications needed to thrive as a rental return agent, and why are they important?

To thrive as a Rental Return Agent, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and basic vehicle inspection tools is typically required. Excellent communication, problem-solving skills, and a positive attitude help agents handle customer inquiries and resolve issues efficiently. These skills ensure accurate processing of returns, customer satisfaction, and smooth operations in a fast-paced rental environment.

What is the difference between Rental Return Agent vs Leasing Agent?

AspectRental Return AgentLeasing Agent
CredentialsReal estate license, property management knowledgeReal estate license, sales training
Work EnvironmentProperty management offices, rental propertiesReal estate agencies, rental listings
Employer & IndustryProperty management companies, landlordsReal estate brokerages, rental agencies
Search & Comparison IntentReturning rental properties, lease end proceduresFinding tenants, lease negotiations

Rental Return Agents focus on managing the end-of-lease process, ensuring properties are returned properly. Leasing Agents primarily handle tenant screening and lease agreements. While both roles require real estate knowledge, their responsibilities differ in scope and focus within the rental industry.

More about Rental Return Agent jobs

What cities are hiring for Rental Return Agent jobs?

Cities with the most Rental Return Agent job openings:

What states have the most Rental Return Agent jobs?

States with the most job openings for Rental Return Agent jobs include:

What job categories do people searching Rental Return Agent jobs look for?

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Rental Return Agent jobs near you
Infographic showing various Rental Return Agent job openings in the United States as of August 2026, with employment types broken down into 24% Full Time, 72% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,181 per year, or $17.9 per hour.

RENTAL RETURN AGENT

GSP Transportation

Alcoa, TN • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position Summary

The Rental Return Agent provides superior, friendly, and efficient service throughout the rental car process and assists customers with the rental return process.


Key Responsibilities

  • Greet all customers as they arrive
  • Assist customers with luggage
  • Advise and review rental charges and provide an accurate receipt
  • Inquire about service and satisfaction
  • Inspect the vehicle and determine the fuel tank level
  • Complete a service alert for any mechanical or body damage reported by customers
  • Identify vehicles on hold for turnback, time, mileage, recall, or other locks, and verify their movement to the proper lot location
  • Assist the service department with vehicle cleaning as needed
  • Keep the lot organized for ease of access and traffic flow
  • Maintain knowledge of rental/return documents, fuel services, surcharges, and optional coverage
  • Understand the damage/loss reporting procedure
  • Perform additional related duties as required or assigned


Qualifications

Required

  • Must show proof of a valid driver’s license and satisfactory (Motor Vehicle Report (MVR)
  • Must be 21 years of age or have a driver's license for 3 years
  • Excellent communication skills
  • Excellent problem-solving skills
  • Basic computer skills, including data entry, typing, and some experience with Microsoft Word and Excel
  • Ability to complete tasks with precision, speed, and a positive attitude
  • Ability to work well with a team
  • Customer service and sales orientation
  • Passion for helping others
  • High school diploma or equivalent


Management Responsibilities

This position has no direct supervisory responsibilities. This position reports to the Counter Supervisor and Location Manager.


Work Environment & Physical Requirements

  • Prolonged periods of sitting, working on a computer, twisting, bending, and walking; getting in and out of vehicles, driving, and inspecting vehicles
  • May require periods of servicing and cleaning vehicles, lifting cleaning equipment, and using cleaning products


Benefits

  • Comprehensive Medical, Dental, Vision
  • 401(k) Retirement Savings
  • 401(k) matching
  • Flexible spending accounts
  • Health savings account
  • Life insurance
  • Paid time off (PTO)
  • Retirement plan
  • Employee Assistance Program
  • Employee Discounts
  • On-the-job training
  • Opportunities for advancement
  • Referral Program


Our Core Values – C.A.R.S.

Throughout over 30 years in business, we’ve learned that every organizational journey has twists and turns, bumps in the road, and even detours. That’s why it is important to have guiding principles to orient us in our drive for success.

Our core values of Consistency, Accountability, Relationships, and Service (C.A.R.S. for short) are the cardinal directions of our organizational compass, and they create an easy-to-remember acronym to guide how we engage with customers, business partners, and all members of the GSPT team.

We are looking for enthusiastic, friendly individuals who enjoy engaging with customers and are eager to drive the business while offering outstanding service with a focus on making every car rental experience memorable.


Equal Opportunity Employment

GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law.


Disclaimer

This job description describes the general nature and level of work performed. Duties and responsibilities may change at any time with or without notice based on business needs. This description does not constitute a contract of employment.