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Gsp Transportation

35 jobs near Columbus, OH

GSP Transportation

MANAGER - HLE

Greenville, SC · On-site

$65K - $75K/yr

Position Summary The Location Manager is responsible for operating and running GSP Transportation's rental car airport and/or neighborhood location(s). This role increases revenue by establishing ...

New

GSP Transportation

SHUTTLE DRIVER

Savannah, GA · On-site

$13/hr

Vision insurance Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ...

New

GSP Transportation

SHUTTLE DRIVER

Alcoa, TN · On-site

$13/hr

Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex ...

New

GSP Transportation

SHUTTLE DRIVER-Airport

Greer, SC · On-site

$16/hr

Vision insurance Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ...

New

GSP Transportation

SHUTTLE DRIVER- Airport

Fletcher, NC · On-site

$16/hr

Vision insurance Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ...

New

GSP Transportation

VEHICLE SERVICE AGENT

Savannah, GA · On-site

$15/hr

Vision insurance Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ...

New

GSP Transportation

VEHICLE SERVICE AGENT

Alcoa, TN · On-site

$15/hr

Vision insurance Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ...

New

Hertz Car Rental

VEHICLE SERVICE AGENT

Greer, SC · On-site

$17/hr

Vision insurance Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ...

New

GSP Transportation

CUSTOMER SALES AGENT

Augusta, GA · On-site

$15/hr

Vision insurance Equal Opportunity Employment GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color ...

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MANAGER - HLE

GSP Transportation

Greenville, SC • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Key responsibilities

  • Operate and manage GSP Transportation's rental car airport and/or neighborhood location(s).

  • Drive revenue by establishing relationships with local businesses, growing sales, and maximizing fleet utilization.

  • Supervise, coach, train, motivate, and direct employees to deliver excellent customer service.

Job description

Our Core Values – C.A.R.S.

Throughout over 30 years in business, we’ve learned that every organizational journey has twists and turns, bumps in the road, and even detours. That’s why it is important to have guiding principles to orient us in our drive for success.

Our core values of Consistency, Accountability, Relationships, and Service (C.A.R.S. for short) are the cardinal directions of our organizational compass, and they create an easy-to-remember acronym to guide how we engage with customers, business partners, and all members of the GSPT team.

We are looking for enthusiastic, friendly individuals who enjoy engaging with customers and are eager to drive the business while offering outstanding service with a focus on making every car rental experience memorable.


Position Summary

The Location Manager is responsible for operating and running GSP Transportation’s rental car airport and/or neighborhood location(s). This role increases revenue by establishing relationships with local businesses, growing incremental sales, and leveraging fleet to maximize utilization, while supervising, coaching, training, motivating, and directing employees and delivering excellent customer service.


Key Responsibilities

Leadership & Customer Experience

  • Provide hands-on leadership to ensure every customer has an exceptionally positive experience in alignment with the company’s core values
  • Ensure the team delivers a personalized customer experience in line with the company’s core values
  • Monitor and manage customer feedback via NPS score and customer comments
  • Demonstrate an open-door policy with staff; conduct frequent staff meetings and one-on-ones, provide constructive feedback, and celebrate employee successes

Sales & Revenue

  • Drive revenue by meeting location-specific goals through coaching and motivating team members, making sales calls, and visiting local businesses frequently
  • Take ownership of the location’s performance; act as a champion of change when improvement is needed, exemplifying the company’s core values

Fleet & Operations

  • Effectively and efficiently manage fleet utilization; identify and communicate opportunities to increase utilization
  • Complete and manage Out of Service reports, claims, damages, and losses; communicate results frequently with the regional director
  • Conduct daily fleet inventory management and ensure asset protection protocols are in place and followed
  • Pick up and deliver vehicles to customers, body shops, dealerships, FBOs, and other locations as needed

Team Management

  • Handle onsite recruiting, daily scheduling, and management of location staff
  • Perform duties associated with any position at the location as needed to build strong working relationships with employees and support the location’s success

Compliance & Communication

  • Communicate regularly with peers and the regional director
  • Uphold company standards and procedures; ensure team members participate in required training and stay current on policy and company communications
  • Recognize systemic issues and areas of opportunity; implement process improvements
  • Perform related duties as required or assigned by senior management


Qualifications

Required

  • Solid leadership, mentoring, and coaching skills
  • Excellent communication and customer service skills
  • Detail-oriented with a process-improvement and analytical problem-solving mindset
  • Strong time- and task-management skills
  • Comfortable working independently, in a team setting, and in a customer-facing role
  • Proficient in Microsoft Office and other business technologies
  • Valid driver’s license and satisfactory motor vehicle report
  • At least 21 years old and legally authorized to work in the United States
  • Minimum 3 years of management experience
  • Customer service / customer-facing experience

Preferred

  • College degree (or equivalent work experience)
  • Car rental or automotive industry experience


Management Responsibilities

This position directly supervises all location staff and is responsible for onsite recruiting, scheduling, performance management, and personnel decisions. This position reports to the Regional Director and VP of Operations.


Work Environment & Physical Requirements

  • Prolonged periods of sitting, working on a computer, answering phones, standing, and walking
  • 100% onsite, customer-facing role requiring a professional appearance and excellent customer service skills
  • Extensive physical activity when cleaning and servicing vehicles, including walking, driving, lifting, squatting, twisting, and exposure to outdoor weather conditions
  • Remote work is generally not available


Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


Equal Opportunity Employment

GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law.


Disclaimer

This job description describes the general nature and level of work performed. Duties and responsibilities may change at any time with or without notice based on business needs. This description does not constitute a contract of employment