wheel.me - Robotics Field Engineer

Do you want to help the world become smarter? Join a fast-growing robotics company to further the reach of indoor mobility 🚀

At Wheel.me we are aiming to help people improve the way they live and work by enabling "everything" indoors to move effortlessly on smart wheels. We have invented the first and only autonomous wheel in the world, and now we want you to join our team. We are expanding globally and are seeking a Robotic Field Engineer to join us in Detroit to collaborate with a talented team for on-site deployments of our Wheel.me robotics solutions at customer sites.

This job requires a unique combination of mechatronics skills, site mapping experience, end-user and site management training ability, customer relationship management, and effective internal and external communication. You will travel extensively (75%) with all expenses paid.

What you will be doing at wheel.me:

• Deployment of complex robotic solutions, including robotic hardware and software
• Prepare customer sites for deployments of the wheel.me solution, deploy and test the solution, train the user groups, and support production use of the system until customer acceptance is achieved
• Map customer sites to create a virtual world for the robots, validate that map, and edit as needed
• Ensure smooth implementation of the robots on-site working with other Deployment Tech’s and Deployment Engineers
• Assist with on-site infrastructure, robot and software set-up and support during initial system deployment
• Ensure customer satisfaction while onsite implementing the solution
• Work directly with engineering teams to implement the robots at customer sites
• Ensure the smooth operations of the robots on-site by working hand-in-hand with customers after deployment

If you’re a person who thinks this sounds exciting, then we believe you…

• Have at least 1 year of experience in a deployment or field role
• Are driven to be hands-on problem solver who is passionate about getting the job done
• Have strong electromechanical skills and knowledge of IT networking infrastructure
• Excel in a customer environment, able to represent and evangelize wheel.me in customer interactions
• Are self-motivated and able to solve problems independently and in customer settings
• Are able to thrive in a fast-paced environment with tight timelines
• Have strong communication skills to collaborate effectively with internal and external teams
• Have knowledge of and interest in diverse technical topics, including software, hardware and robotics
• Hold a valid US driver's license
• Completed a Bachelor's or Master in Computer Science, Engineering, Robotics, Electrical Engineering, or a related technical field

It would also be nice if you...

• Have experience with ROS desirable (Robotic Operating System)
• Are knowledge and/or experience with software engineering
• Have Broad stakeholder management experience

In general, please see this list as a guiding list of what we are looking for. If you have a passion for the robotics industry we want to hear from you.

What we offer:

• A fast-paced environment where we work with talented, committed, and supportive teammates
• Work in an up-and-coming tech company with big goals that we trust we can achieve
• Work with global companies around the world
• A true international and diverse work environment with colleagues from all parts of the world
• A comprehensive benefits package including paid holidays and vacation, affordable medical, dental, vision, and 401k plans
• Employee stock options

Well? You’ve read so far so what are you waiting for? Send in your application! 

📝 On the fence? Our recruiter, Anna Vashchenko is happy to tell you more and answer all the questions you have. Contact information: amby@wheel.me

wheel.me is the controller of your personal data for the purposes of this recruitment. Amby AS acts as the processor of your personal data, except when you agree to join our Talent Pool, in which case Amby also becomes the data controller. We process your personal data to manage and conduct the recruitment process. You have the right to access your data, request rectification, erasure, and restriction of processing, as well as the right to object to processing and data transfer. For a more detailed understanding of how we handle your data, the purposes of processing, and your rights, please refer to the Amby Privacy Policy and the Teamtailor Policy.