Service Manager

Redline Powersports is an authorized Indian Motorcycle, Honda, Kawasaki, Polaris, Can Am, Sea Doo, Spyder, Ryker, Slingshot, Husqvarna, GASGAS, Suzuki, Yamaha, and more dealership serving the Richmond, Virginia area. We are proud to carry an unparalleled selection of new and pre-owned ATVs, motorcycles, PWCs, and UTVs that will excite all enthusiasts.

Redline Powersports is seeking a Service Manager for our Prince George, VA dealership! The ideal candidate must be organized, a team-builder, customer-focused, and highly motivated. Don’t miss out on this great career opportunity – apply online today!

We offer:

· Competitive Pay Plan!

· Excellent Retail Hours / Closed Sunday & Monday!

· Great work atmosphere

· Vacation, holiday pay, and company matched 401K

· Available Health and Dental Insurance

· Great support staff

· Career advancement opportunities

Responsibilities – Service Manager:

• Hiring, Training, Motivating, and Mentoring the Service Team
• Conduct ongoing training for Service Advisors to drive profitability
• Implement and support processes that improve Technician efficiency
• Review and follow up on department KPI’s to achieve forecast goals
• Understanding and ensuring compliance with manufacturer warranty and policy procedures
• Establishing and maintaining good relationships with our customers, encouraging repeat and referral businesses
• Provide technical assistance to employees as needed
• Quality check completed jobs
• Monitor and improve customer satisfaction

Qualifications/Requirements - Service Manager:

• At least 2 years’ management experience preferred
• The ability to identify causes of operating errors and the knowledge to create and implement corrective actions
• An aptitude for interviewing, hiring, and developing employees including conducting performance appraisals
• The ability to use good judgment in challenging situations
• A professional demeanor when interacting with customers
• Must be authorized to work in the U.S. without sponsorship and be a current resident.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance